Description & Requirements
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About Xerox Holdings Corporation
For more than 100 years, Xerox has continually redefined the workplace experience. Harnessing our leadership position in office and production print technology, we’ve expanded into software and services to sustainably power today’s workforce. From the office to industrial environments, our differentiated business solutions and financial services are designed to make every day work better for clients — no matter where that work is being done. Today, Xerox scientists and engineers are continuing our legacy of innovation with disruptive technologies in digital transformation, augmented reality, robotic process automation, additive manufacturing, Industrial Internet of Things and cleantech. Learn more at www.xerox.com and explore our commitment to diversity and inclusion.
Overview:
Technology and Process: Be able to support a wide range of technical platforms, approaches and processes in the within Document management, digitization and B2B/B2C solutions: Analyze and document highly complex technical solutions to meet the needs of an assigned project.
- Program Modules, Data Interfaces and System Integration: support complex technical program
- System Support: Support production environment (including all existing extensions, interfaces, modifications and reports) analyze urgent problems that occur and conduct root caused analysis. Be able to occasionally work out-of-office hours for urgent support needs
- Able to handle Incident, problem management and driving root cause analysis.
- Provide technical and functional knowledge, guidance and support to other Systems Analysts and application support
General Knowledge & Skills:
- Computer science university Degree or equivalent experience.
- Be able to raise applicable, relevant technical and process questions on situations that do not have any indicators for direct answers. We need a person with capability to raise questions that could result-in process improvement.
- Progressive experience and expertise that demonstrates mastery in knowledge and capability to apply this knowledge, which typically comes with up to 3 years hands-on experience.
- Demonstrated ability to work under pressure; manage client expectations well and be able to work on several projects simultaneously.
- Be able to drive internal and or client meetings.
- Able to create and present solutions.
- Able to work independently and have mentoring / leading skills.
- Able to learn new technology and solution methodology efficiently.
- English required, English and French preferred
Technical Knowledge and Skills:
- In-depth Hands on experience with the current versions of SQL, PL/SQL, .Net, C#, OCR/ICR imaging technology, Imaging and workflow technology. HTML, Python, ETL and or RPA technology.
- In-depth Knowledge of data architecture, data modeling and information system development methodologies.
- Experience with Cloud infrastructure
- Working Knowledge with middleware-based cloud integration technology.
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