TATA Communications

Broad outline of the Role

• Operational role that works under direct supervision, responsible for driving sales operations.

Purpose - Broad objective of the role

Size and Scope of Role - No. of direct reports

Size and Scope of Role - Total team size

Minimum qualification & experience

• Bachelors degree in engineering; 0-4 Years experience

Other knowledge/skills

• NIL

Key Responsibilities

• Provide assistance to customers and information on product features.
• Lead generation through online inquiries and cold calls.
• Maintaining and updating customer databases and progress in CRM
• Data monitoring /reporting

Technical Competencies

Knowledge / Skills