Atera is revolutionizing IT management globally through its AI-powered platform, providing an all-in-one solution for Remote Monitoring and Management (RMM), Helpdesk, Ticketing, and Reporting. With over 23,000 IT professionals benefiting from our platform, we're located in the heart of Tel Aviv, driven by a mission to unleash potential and foster innovation. Our open, transparent, and supportive environment empowers teams to thrive with autonomy, resources, and freedom.
As a Customer Care Operations specialist at Atera, you'll play a pivotal role within our CS & Support operational team. You'll work closely with customer success managers and support technicians, taking on cross-functional tasks and spearheading complex projects related to our business applications and workflows. This role presents an exciting opportunity for individuals who are passionate about problem-solving, enjoy collaborative work, and approach challenges with a positive, can-do attitude, seeking hands-on experience in a dynamic and fast-paced tech environment.
Responsibilities