WorkSource Administrator: Auburn

Washington State

Education
Benefits

Description

Our ideal candidate is deeply committed to developing the leadership skills of front-line staff and supervisors. They have a talent for organizing and retaining complex information on a variety of subjects to help front-line staff quickly navigate available resources. 

If you are a community-minded leader who knows what it takes to build and sustain a healthy, well positioned workforce for current and future opportunities, and you are excited about leading diverse teams within systems to deliver services to Washingtonians – we are looking for you! 

In this role as the Auburn WorkSource Administrator you will provide key leadership in service delivery efforts and provide strategic oversight to support the integrated coordination of multiple stakeholders such as the US Department of Labor, Local Workforce Development Boards, Washington's Workforce Training & Education Coordinating Board, Department of Social & Health Services, Washington Department of Veterans Affairs, Department of Children, Youth, & Family, and other service specific stakeholders who jointly serve customers and employers across the state. Working in concert with fellow Administrators, Regional Director, and Regional Operations Manager to meet operational goals. You are responsible to direct inclusive performance, compliance, and adherence to procedures, policies and laws, development of staff, and fiscal and budgetary resource management for the Auburn office located at 2707 - I Street NE in Auburn, WA.98002. 

About the Employment Connections Division:

Employment Connections (EC) is made up of three Lines of Business: WorkSource, Central Operations System Support, and Washington Service Corps (WSC). EC administers the Labor Exchange (LEX), Migrant Seasonal Farmworker (MSFW), Veterans Services, Trade Adjustment Assistance (TAA), and WorkFirst programs for job seekers and employers in Washington and provides job seekers with referrals to partners providing Workforce Innovation & Opportunity Act (WIOA) adult, youth, and dislocated worker training and support services.

Duties

Some of what you will do:

  • Supervise and develop local leadership team to carry out service delivery in partnership with community.
  • Facilitate operational direction and priorities for service delivery in direct collaboration with local workforce areas.
  • Maintain effective, integrated approach to leading one-stop system efforts to meet and exceed performance requirements.
  • Develop and maintain effective partnerships throughout all areas of the system to include community members and partners in government, business, economic development, labor, community-based organizations.
  • Establish and maintain methods to gather and apply community insights for ongoing process improvement utilizing human-centered approaches to co-create resources and initiatives that meet community need.
  • Lead local efforts to expand services available to the community with a focus on getting more people into meaningful careers and closing employer- and industry-identified skill gaps.
  • Manage agreements to support optimum human-centered operations while supporting healthy and stream-lined agency infrastructure, to include the data sharing agreements, memorandums of understanding (MOUs), and resource sharing agreements (RSAs), as well as local contracts and other funding agreements.

To request a detailed position description, click here.

Qualifications

Required Education, Experience, and Competencies.

The incumbent is a visionary, strategic, and human-centered leader. They appreciate and encourage the unique gift that a diverse workforce inherently provides, and they are skilled in fostering belonging in organizations and communities. They regularly lead in inspirational and encouraging ways that foster space for the community (colleagues, partners, and customers) to showcase their brilliance through innovative thinking, creative problem- solving, and co-created solution building. They specialize in leading with a human-centered approach, and they model the trust, open & honest communication, respect, recognition, commitment, and trust that it takes to lead with radical love.

Additionally, the ideal match for this position will be skilled and talented in the following areas:

  • Demonstrated capacity to coach and mentor entry- and mid-level leaders, providing clarity of direction, strong and healthy program team culture, and a strong commitment to equity, diversity, inclusion, and belonging;
  • Problem-solving skills within complex, dynamic situations and issues that impact multiple stakeholders;
  • Building and sustaining strong relationships with community members, colleagues, partners, and stakeholders;
  • Effective and efficient communication to support staff, peers, and systemwide partners utilizing a variety of communication tools; and
  • Evaluation of team resource support and performance, equipping team to meet and exceed program performance metrics for strong, sustainable service delivery.

Desired Qualifications

Preferred/Desired Education, Experience, and Competencies.

Bachelor’s degree in Public Administration, Business Administration, Organizational Development, Leadership or related OR 4 years of progressive experience managing a large, diverse team or organization in a dynamic environment focused on serving communities in human-centered ways.

Additionally, the ideal match for this position will be skilled and talented in the following areas:

  • In-depth understanding of the public workforce system to include the Workforce Innovation Opportunity Act; the agencies, boards, and committees that support direct service delivery throughout our statewide community;
  • Successful track record managing human resources, to include operating within a Collective Bargaining Agreement;
  • Experience managing large budgets for grant-funded initiatives in compliance with state and/or federal fiscal management principles and procedures; and
  • Service experience on state- and nation-wide committees and/or boards providing governance and oversight for policies, procedures, and successful program function.

Additional Requirement of Employment:

  • Extensive state/regional/national travel is expected to provide a leadership presence to field operations and represent the agency on state/national committees.
  • Must be able to pass an Unemployment Insurance (UI) Claim & Benefit Information Review.

Please submit only the required documents as noted below and ensure all Personal Identifying Information (PII) such as Social Security numbers etc. are edited out of your materials for privacy. 

Attach your Cover Letter, Resume and (3) professional references with your Online Application through the "Add Attachments" field. A resume will not substitute for the "work experience" section of the application or vice versa. Applications with blank fields, or supplemental question responses with comments such as "see attachments" may be considered incomplete.

Supplemental Information

Our agency's mission and values drive every decision that we make, determine how we interact with others and are at the core of who we are. We value Access, Love, Belonging, Equity, Stewardship. We understand that a work environment that respects your work/life balance is key; that's why many of our positions are eligible for flexible work schedules and teleworking opportunities. Through support, value, and trust, our employees are empowered to grow and develop into their best self.

Opportunity for All

We strive to create a working environment that includes and respects cultural, ethnic, racial, religious, sexual orientation, and gender identity diversity. Women, racial and ethnic minorities, people with disabilities, people over 40 years of age, people with religious beliefs, veterans or people with military status, and people of all sexual orientations and gender identities are encouraged to apply.

The Employment Security Department is an equal opportunity employer/program. Auxiliary aids and services are available upon request to individuals with disabilities.

If you are a person needing assistance in the application process, if you need this job announcement in an alternate format, or if you have general questions about this opportunity, please contact Jeanette Nelson the Talent Acquisition Teamor Washington Relay Service 711. If you are having technical difficulties creating, accessing, or completing your application, please contact careershelp@des.wa.gov or (360) 664-1960 or toll free (877) 664-1960, Washington Relay 711.

  • This organization participates in E-Verify** 

More than Just a Paycheck!

Employee benefits are not just about the kind of services you get, they are also about how much you may have to pay out of pocket. Washington State offers one of the most competitive benefits packages in the nation.

We understand that your life revolves around more than just your career. Like everyone, your first priority is ensuring that you and your family will maintain health and financial security. That's why choice is a key component of our benefits package. We have a selection of health and retirement plans, paid leave, staff training and other compensation benefits that you can mix and match to meet your current and future needs.

Read about our benefits:

The following information describes typical benefits available for full-time employees who are expected to work more than six months. Actual benefits may vary by appointment type or be prorated for other than full-time work (e.g. part-time); view the job posting for benefits details for job types other than full-time.

Note: If the position offers benefits which differ from the following, the job posting should include the specific benefits.

Insurance Benefits

Employees and their families are covered by medical (including vision), dental and basic life insurance. There are multiple medical plans with affordable monthly premiums that offer coverage throughout the state.

Staff are eligible to enroll each year in a medical flexible spending account which enables them to use tax-deferred dollars toward their health care expenses. Employees are also covered by basic life and long-term disability insurance, with the option to purchase additional coverage amounts.

To view premium rates, coverage choice in your area and how to enroll, please visit the Public Employees Benefits Board (PEBB) website. The Washington Wellness program from the Health Care Authority works with PEBB to support our workplace wellness programs.

Dependent care assistance allows the employee to save pre-tax dollars for a child or elder care expenses.

Other insurance coverage for auto, boat, home, and renter insurance is available through payroll deduction.

The Washington State Employee Assistance Program promotes the health and well-being of employees.

Retirement and Deferred Compensation

State Employees are members of the Washington Public Employees' Retirement System (PERS). New employees have the option of two employer contributed retirement programs. For additional information, check out the Department of Retirement Systems' web site.

Employees also have the ability to participate in the Deferred Compensation Program (DCP). This is a supplemental retirement savings program (similar to an IRA) that allows you control over the amount of pre-tax salary dollars you defer as well as the flexibility to choose between multiple investment options.

Social Security

All state employees are covered by the federal Social Security and Medicare systems. The state and the employee pay an equal amount into the system.

Public Service Loan Forgiveness

If you are employed by a government or not-for-profit organization, and meet the qualifying criteria, you may be eligible to receive student loan forgiveness under the Public Service Loan Forgiveness Program.

Holidays

Full-time and part-time employees are entitled to paid holidays and one paid personal holiday per calendar year.

Note: Employees who are members of certain Unions may be entitled to additional personal leave day(s), please refer to position specific Collective Bargaining Agreements for more information.

Full-time employees who work full monthly schedules qualify for holiday compensation if they are employed before the holiday and are in pay status for at least 80 nonovertime hours during the month of the holiday; or for the entire work shift preceding the holiday.

Part-time employees who are in pay status during the month of the holiday qualify for the holiday on a pro-rata basis. Compensation for holidays (including personal holiday) will be proportionate to the number of hours in pay status in the month to that required for full-time employment, excluding all holiday hours. Pay status includes hours worked and time on paid leave.

Sick Leave

Full-time employees earn eight hours of sick leave per month. Overtime eligible employees who are in pay status for less than 80 hours per month, earn a monthly proportionate to the number of hours in pay status, in the month to that required for full-time employment. Overtime exempt employees who are in pay status for less than 80 hours per month do not earn a monthly accrual of sick leave.

Sick leave accruals for part-time employees will be proportionate to the number of hours in pay status, in the month to that required for full-time employment. Pay status includes hours worked, time on paid leave and paid holiday.

Vacation (Annual Leave)

Full-time employees accrue vacation leave at the rates specified in WAC 357-31-165(1) or the applicable collective bargaining agreement (CBA). Full-time employees who are in pay status for less than 80 nonovertime hours in a month do not earn a monthly accrual of vacation leave.

Part-time employees accrue vacation leave hours in accordance with WAC 357-31-165(1) or the applicable collective bargaining agreement (CBA) on a pro rata basis. Vacation leave accrual will be proportionate to the number of hours in pay status, in the month to that required for full-time employment.

Pay status includes hours worked, time on paid leave and paid holiday.

As provided in WAC 357-58-175, an employer may authorize a lump-sum accrual of vacation leave or accelerate the vacation leave accrual rate to support the recruitment and/or retention of a candidate or employee for a Washington Management Service position. Vacation leave accrual rates may only be accelerated using the rates established WAC 357-31-165. 

Note: Most agencies follow the civil service rules covering leave and holidays for exempt employees even though there is no requirement for them to do so. However, agencies are required to adhere to the applicable RCWs pertaining holidays and leave.

Military Leave

Washington State supports members of the armed forces with 21 days paid military leave per year.

Bereavement Leave

Most employees whose family member or household member dies, are entitled to three (3) days of paid bereavement leave. In addition, the employer may approve other available leave types for the purpose of bereavement leave.

Additional Leave

Leave Sharing

Parental Leave

Family and Medical Leave Act (FMLA)

Leave Without Pay

Please visit the State HR Website for more detailed information regarding benefits.

Updated 12-31-2022

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Confirmed 13 hours ago. Posted 11 days ago.

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