Accor

Company Description

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

By joining an Accor brand, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.

Do what you love; care for the world; dare to challenge the status quo! #BELIMITLESS

Job Description

Role:

• Responsible for managing and supervising all areas of the spa, including its programs, services, hours of operation, facilities and staff. 
• Coordinates the delivery of spa services, fitness and wellness, reservations, reception desk and locker room areas.
• Directs and works with the management team and employees to successfully execute all spa operations. 
• Strives to continually improve guest and employee satisfaction and maximize the financial performance of the department.
• Provide spa tours, when needed.
• Handle special assignments.
• Coordinate sales activities when needed.
• Maintain accurate records as required.
• Assist in the administration and implementation of Staff training in all aspects of the Spa’s operations
• Act as a liaison between spa and internal and external contacts.
• Effective scheduling of the Spa & Recreation team.
• Monitor and effectively control reception and recreation.
• Maintain inventory of supplies for the administration of the spa facility.
• Conduct selection interviews for new hires as and when required.
• Maintain the reception in peak condition at all times.
• Seek the spa's ability to maximize revenues by analyzing the day to day bookings, future bookings and coordinating schedules and services with the receptionists