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To drive strategic and tactical aspects of discovering; validating; documenting; and communicating business process related knowledge through modelling; simulating and analyzing current and future states; focusing on complex business outcomes using technical expertise; inline with the business strategy.
Working at NTT
Key Roles and Responsibilities:
- Above average computer literacy (Word, Excel, PowerPoint, Visio, and Project)
- Scoping, sizing, and planning all business aspects of a solution and the associated project effort and dependencies
- Defining and tailoring the business/process analysis approach at project life cycle level.
- Experience in facilitating workshops with business users (up to executive level) to gather requirements, generate ideas and validate designs.
- Must have at least 5 years’ experience as a Business Analyst involved with assessing, mapping, and optimizing business processes.
- Must have been involved in the delivery of formal projects implementing business process change that included the application of process automation and document management technologies.
- Knowledge of and experience in applying formal business process modelling or business analysis methodologies
- A deep understanding of the requirement for end-to-end business processes and the issues related to process performance in a traditional organization is essential.
- Experience in applying process modelling standards such as BPMN and ECP
Knowledge, Skills and Attributes:
- Business Process Reengineering
- Workflow / Workflow Management / Process automation
- Business Rules Engines (Business Rules Processing)
- Enterprise Content Management
- Enterprise Application Integration
- Presentation technologies
- Business Intelligence, Analytics and Reporting.
- Experience in projects involving formal Change Management and an understanding of its importance in business process transformation.
- Knowledge of the concepts of Enterprise Architecture and a Service-Oriented Architecture (SOA) would be an advantage.
- Experience is using Use Cases to specify requirements (Business and System)
- Knowledge of UML in order to collaborate with Systems Analysts and architects in the production of design specifications
- Understanding of data modelling and the ability to perform basic SQL database queries would be an advantage
- Experience within the financial services environment would be an advantage
Academic Qualifications and Certifications:
- Bachelor’s degree or equivalent in Business or related
Skills Summary
Business Process Analysis, Change Management, Continual Improvement Process, Process Design, Process Improvements, Root Cause Analysis (RCA), Technology Integrations
What will make you a good fit for the role?
Workplace type:
Equal Opportunity Employer
NTT is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, color, sex, religion, national origin, disability, pregnancy, marital status, sexual orientation, gender reassignment, veteran status, or other protected category
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