UU Student - Admin/Clerical UU Student - Admin/Clerical

University of Utah

Department 01658 - CRS - MEMBER SERVICES Job Summary

A Membership Services Supervisor is responsible for sales to members and guests involving membership, locker rental and other programs and services offered at the Eccles Student Life Center. Supervisors assist in training and managing membership services associates.

This position requires good decision-making skills and the ability to work with little supervision. Individuals must be friendly and have an extensive working knowledge of Campus Recreation Services facilities and services.

Campus Recreation Services is located at the George S. Eccles Student Life Center, which connects student Life with academic life to create an engaged campus community. Amenities include a 50-meter pool, indoor and outdoor leisure pools, large indoor hot tub/spa, 320-yard indoor running track, bouldering and 4-story climbing wall, 5 sport courts, racquetball courts, 4 group fitness studios, and a combative room. Additional amenities include a branch of the U First Credit Union, Shake Smart, four sand volleyball courts and an outdoor basketball court.

Student Affairs is comprised of nearly 20 departments and is focused on supporting student well-being and success with the ultimate goal of assisting students in discovering their passion, people, and purpose. To that end, we aim to foster an environment that encourages employees to embrace innovative service delivery methods to best meet the needs of our students. As a result, students have the opportunity to participate in the creation of campus culture, collaboratively working alongside professional staff, student leaders, and academic partners. 

Student Affairs departments serve all students at the University of Utah, including undergraduate, graduate, and professional students who come from a variety of backgrounds. In order to best support our students, it is important that staff stay aware of issues and best practices related to student development, identity, and sense of belonging, both locally and nationally. 

This position is work study eligible, but work study is not required.

Responsibilities

Duties Include (but not limited to):

  • Assist in training and supervision of membership services staff.
  • Report maintenance
  • Report accidents/incidents to Facility Mangers
  • Assist in administrative duties as assigned
  • Provide Information to new members about services and programs
  • Lead facility tours
  • Process approved membership renewals
  • Update member file system
  • Report discrepancies with cash drawer or deposit to Facility Manager
  • Process new and approved locker rental renewals
  • Perform monthly locker renewal notices
  • Attend and assist with monthly staff meetings
  • Encourage and participate in crimson crew activities
  • Assist with emergency situations

Minimum Qualifications

  • Current University of Utah Student
  • CPR certification required
  • Must possess excellent written and verbal communication skills and have a strong knowledge of and experience with Campus Recreation Services facilities, services and programs.
  • Must also have good decision-making skills and be detailed orientated.
  • 1 semester of experience with Campus Recreation Services

Preferences Additional Information

The University is a participating employer with Utah Retirement Systems (“URS”). Eligible new hires with prior URS service, may elect to enroll in URS if they make the election before they become eligible for retirement (usually the first day of work). Contact Human Resources at (801) 581-7447 for information. Individuals who previously retired and are receiving monthly retirement benefits from URS are subject to URS’ post-retirement rules and restrictions. Please contact Utah Retirement Systems at (801) 366-7770 or (800) 695-4877 or University Human Resource Management at (801) 581-7447 if you have questions regarding the post-retirement rules.

This position may require the successful completion of a criminal background check and/or drug screen.

The University of Utah values candidates who have experience working in settings with students and patients from all backgrounds and possess a strong commitment to improving access to higher education and quality healthcare for historically underrepresented students and patients.

All qualified individuals are strongly encouraged to apply. Veterans’ preference is extended to qualified applicants, upon request and consistent with University policy and Utah state law. Upon request, reasonable accommodations in the application process will be provided to individuals with disabilities.

The University of Utah is an Affirmative Action/Equal Opportunity employer and does not discriminate based upon race, ethnicity, color, religion, national origin, age, disability, sex, sexual orientation, gender, gender identity, gender expression, pregnancy, pregnancy-related conditions, genetic information, or protected veteran’s status. The University does not discriminate on the basis of sex in the education program or activity that it operates, as required by Title IX and 34 CFR part 106. The requirement not to discriminate in education programs or activities extends to admission and employment. Inquiries about the application of Title IX and its regulations may be referred to the Title IX Coordinator, to the Department of Education, Office for Civil Rights, or both.

To request a reasonable accommodation for a disability or if you or someone you know has experienced discrimination or sexual misconduct including sexual harassment, you may contact the Director/Title IX Coordinator in the Office of Equal Opportunity and Affirmative Action (OEO/AA). More information, including the Director/Title IX Coordinator’s office address, electronic mail address, and telephone number can be located at: https://www.utah.edu/nondiscrimination/

Online reports may be submitted at oeo.utah.edu

https://safety.utah.edu/safetyreport This report includes statistics about criminal offenses, hate crimes, arrests and referrals for disciplinary action, and Violence Against Women Act offenses. They also provide information about safety and security-related services offered by the University of Utah. A paper copy can be obtained by request at the Department of Public Safety located at 1658 East 500 South.

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Confirmed 11 hours ago. Posted 10 days ago.

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