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This position will be supporting Avaya's Federal Solutions and Navy Shipboard on-site in shipyards in Norfolk, VA. 30 to 40% Travel will be required. Candidates with past or current Secret Security clearance are preferred. If not currently in place, must have ability to obtain clearance.
Also called "Remote Field Engineer".) Manages on-site installation, maintenance and repair of company and multi-vendor systems which may include hardware, software and networking products as well as operating systems. Ensures customer satisfaction by advising customers on preventive maintenance and configurations which may impact product performance. Manages potential or desired follow-up services (sales) or problem escalation. Acts as a company consultant in cross-disciplines. Viewed as an expert by both company and customers. Work is performed with minimal direction and reviewed by senior management. Provides solutions to a diverse range of complex problems. May have work-flow leadership/mentorship role with other field engineers.
The pay range for this opportunity is from $87,800 to $118,500 + performance-related bonus + benefits
This range represents the anticipated low and high end of the salary for this position. This role is also eligible to receive an annual bonus that aligns with individual and company performance. Actual salaries will vary and are based on factors such as a candidate’s qualifications, skills, competencies, and location.
Also called "Remote Field Engineer".) Manages on-site installation, maintenance and repair of company and multi-vendor systems which may include hardware, software and networking products as well as operating systems. Ensures customer satisfaction by advising customers on preventive maintenance and configurations which may impact product performance. Manages potential or desired follow-up services (sales) or problem escalation. Acts as a company consultant in cross-disciplines. Viewed as an expert by both company and customers. Work is performed with minimal direction and reviewed by senior management. Provides solutions to a diverse range of complex problems. May have work-flow leadership/mentorship role with other field engineers.
5 - 8 Years of Experience
Bachelor degree or equivalent experience
Avaya is an Equal Opportunity employer and a U.S. Federal Contractor. Our commitment to equality is a core value of Avaya. All qualified applicants and employees receive equal treatment without consideration for race, religion, sex, age, sexual orientation, gender identity, national origin, disability, status as a protected veteran or any other protected characteristic. In general, positions at Avaya require the ability to communicate and use office technology effectively. Physical requirements may vary by assigned work location. This job brief/description is subject to change. Nothing in this job description restricts Avaya right to alter the duties and responsibilities of this position at any time for any reason. You may also review the Avaya Global Privacy Policy (accessible at https://www.avaya.com/en/privacy/policy/) and applicable Privacy Statement relevant to this job posting (accessible at https://www.avaya.com/en/documents/info-applicants.pdf). #LI-LD1
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