Novuna

Are you ambitious and keen to progress your career in asset finance? Are you looking to play a key role in the growth of the Finnish division of an established European Financial Services Provider? Do you have a passion for providing exceptional customer experiences?

If your answer is 'yes' to all of these, keep reading.

Want to know a little about us?

Trading under the brands of Mitsubishi HC Capital UK in the UK and Mitsubishi HC Capital Europe in the wider market, we are the rapidly growing European division of Mitsubishi HC Capital UK PLC that provides vendor finance solutions to support Mitsubishi group businesses, their distribution channels, and their key accounts across Europe. We build strong effective relationships with our vendor partners and develop bespoke asset finance programs and funding solutions for customers. We are currently present in 5 European countries with expansion into additional markets underway.

We are delivering on our ambitious growth and diversification strategy through promoting an entrepreneurial culture and collaborative teamwork. We offer vendors and customers a diverse mix of standard and structured asset finance options and tailored solutions to secure opportunities that meet our strategic goals. This means our teams are required to work flexibly in a varied environment that is often exceptionally rewarding.

We're proud to be a Top 50 Inclusive employer. We're a signatory of the Women in Finance and the Race at Work Charter and we're Disability Confident Committed.

What does the role involve?

As the owner of the customer experience in Finland, some of your key duties will include:

• Develop and promote effective working relationships with the Sales and Credit Teams based in Finland and the UK
• Support the Account Manager to manage and convert the pipeline of new business into executed agreements. This requires progressing deals through credit and pay-out teams and resolving blockages by taking proactive actions
• Provide cover for Account Managers where required, this includes providing quotations, following up with customers and preparing agreement documentation
• Take responsibility for challenging business processes that are not consistent with the expectations or requirements for the Finnish market
• Responsible for identifying and implementing change to deliver operational efficiencies within the customer experience and sales support areas

What are we looking for?

A diligent, self-motivated team player passionate about delivering a quality service. You will have good asset finance knowledge complemented by an inquisitive mind and a willingness to work collaboratively with others to learn and overcome challenges. As a critical thinker, you will be constantly looking out for ways to identify and implement process improvements.

Also, we're looking for the following:

• A passion for service with a record of delivering excellent customer experiences in a fast paced, dynamic business
• A hands-on approach, capable of thinking for yourself and taking actions based on an understanding of priorities
• Attention to detail when completing activities, ensuring the customer experience benefits from high quality service provision
• Strong interpersonal skills to support the development of effective relationships that mean you can work in a team but be confident to challenge where needed
• Fluent English and Finnish. Any additional European languages will be an advantage.

What can we offer you?

At Mitsubishi HC Capital Europe we take our people promise seriously. If you join us, you'll have a chance to make a difference, opportunities to learn, and time to shine.

In addition to a market-benchmarked salary and excellent bonus scheme, our offer to you includes:

• Flexible hybrid working
• Benefits Allowance
• Access to Group wellbeing schemes

What's the next step?

Interested? Start your application today and see what Mitsubishi HC Capital Europe can offer you.

We've been named one of the top 50 most inclusive employers for the fourth year running and this is also reflected in our recruitment process. We are committed to ensuring our application process is inclusive and accessible to all candidates.

We're Disability Confident Committed, so if you're a person with a disability, if you're neurodivergent, or if you have a condition that you believe may affect your performance during our selection process, we'll be happy to make reasonable adjustments to our processes for you.

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