AirAsia

Job Description

ABOUT US

We’ve got modern day solutions for all your modern day delivery woes.

In a world that’s constantly on the move, we know how important it is to keep things moving. We’re on a mission to enable everyone, from single merchants to the largest companies, to move goods and e-commerce anywhere in Asia Pacific and beyond.

Logistics should be easy, quick and seamless at great rates. And we believe this standard should be the norm, not the exception as we strive to be the best logistics company in Asia Pacific. Currently, we’ve made our presence felt in Malaysia, Thailand, Indonesia, Philippines, India, Singapore and China. Our deep integration with Airasia’s network and infrastructure puts us in a unique position to achieve what sounds impossible, and we need you to bring this to a reality. 

SALARY RANGE : THB 20,000 - THB 32,000

A DAY IN A LIFE

As a start up, you can expect your days to be pretty varied. Multitasking is normal, and sometimes, your skills or natural talents will be leveraged to support other business priorities. That said, the bulk of your working hours should involve you having to:

• Provide support to customers in term of bookings with quotations, status enquiries, billing, claim and etc.
• Facilitate for spot rate approval.
• Coordinate with functions concerned to support customer requirements, including solve problem, implementation, and all logistics services responsibilities as one stop service.
• Support enquiries from customers.
• Monitor daily e-mails and business requirements from internal and external parties.
• Monitor cargo movement and provide updates to customers within timely manner
• Verify Sales Report before billing to customers
• Other responsibilities assigned by Superiors.

SKILLS & EXPERIENCE

• Bachelor’s degree in Business Administration, Logistics, or a related field (preferred).
• Previous experience in customer service, sales support, or administrative roles is a plus.
• Good communication skills, both verbal and written.
• Organizational skills with an attention to detail.
• Ability to work effectively both independently and as part of a team.
• Willingness to learn and adapt to changing priorities.

BENEFITS

Work-Life at #TeamTeleport

• Hot desks - On site work with flexible workspace arrangement and provide you with a change of scenery maybe in a quiet area.
• Unlimited training -You will have access to a wide range of learning resources including Notion!
• Ditch the Suit & Tie - Be comfortable as you are, express your inner Fashionista… as long as it's not a birthday suit!
• Vacation and time away - Sometimes you need to recharge and come back energized! That’s why you will get 90% off flights to destinations within AirAsia's network, 10%-15% discounts on selected eateries at KLIA2.
• Growth opportunities - We embrace and take on opportunities to learn and grow at Teleport as we reimagine the way we do things. Yes, we meet the challenge head on as a team, and we celebrate together with you when you succeed and reap the rewards when the hard work pays off!