TikTok Shop - Star Creator, Project Manager

TikTok

Responsibilities

TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Why Join Us

Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.

Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.

To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.

At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.

Join us.

About the Team

The global eCommerce US operation team aims to deliver high quality products together with a unique customer experience via TikTok. The role is responsible for building the TikTok Ecommerce partnership for the TikTok e-commerce business in the US. With more than 1 billion loyal users globally, we believe TikTok is an ideal platform to deliver a brand new and better e-commerce experience to our users. We are looking for passionate and talented people to join us to build an e-commerce ecosystem that is innovative, secure and intuitive for our users together.

The Star Creator team is responsible for managing and overseeing the activities related to top creators, including developing partnerships, coordinating campaigns, and optimizing influencer performance to drive sales and brand awareness.

  • Develop a project strategy and excution plan for TikTok creators transitioning to e-commerce;
  • Identify, onboard and incubate growth of new high-potential ecommerce creators relevant to key verticals (Fashion, Beauty, Home & Living, or Other), focusing on their sales performance metrics such as Gross Merchandise Value (GMV) and conversion.
  • Formulate and implement diverse creator campaigns and programs to constantly motivate creator activation and achieve overall sales goals by verticals.
  • Work closely with cross-functional teams to address key challenges, optimize the SOP and methodology for potential content creators to transition to an e-commerce model.

Qualifications

Minimum Qualifications:

  • Bachelor’s Degree or equivalent practical experience.
  • 3+ years experience of E-commerce Creator Program Operation

Preferred Qualifications:

  • Strong knowledge and experience of live streaming is preferred.
  • Strong connections with creators and creator agencies is preferred.
  • Attention to detail, affinity with numbers, strong in problem solving.
  • Familiar with TikTok and mainstream e-commerce platforms, experience in content-based e-commerce is highly preferred.
  • Ability to speak with external business partners whose main language is Mandarin and English is preferred; these external business partners are live streaming agencies that operate in China

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

TikTok is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at https://shorturl.at/cdpT2

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Confirmed 21 hours ago. Posted 10 days ago.

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