Sabre is a technology company that powers the global travel industry. By leveraging next-generation technology, we create global technology solutions that take on the biggest opportunities and solve the most complex challenges in travel.
Positioned at the center of the travel, we shape the future by offering innovative advancements that pave the way for a more connected and seamless ecosystem as we power mobile apps, online travel sites, airline and hotel reservation networks, travel agent terminals, and scores of other solutions.
Simply put, we connect people with moments that matter.
PRINCIPAL CUSTOMER PROJECTS
Sabre Hospitality Customer Projects teams are squarely focused on top-line revenue growth by driving implementation throughput up, and driving down implementation duration, as part of customer onboarding and ongoing customer business growth. These teams are high-performing and have achieved a great deal of success with migrating thousands of customers to Sabre’s platform. As we continue to expand our footprint globally, we are seeking a talented and experienced Customer Project Manager to join our team and lead our customer-centric enterprise projects to success.
POSITION OVERVIEW:
The Principal Customer Projects will be responsible for managing enterprise-level, complex and high-risk deliveries. This position requires coordination of implementation activities and timelines, with customers teams, third-party vendors, and multiple internal installation and services teams. The individual will be responsible for planning, execution, and delivery of projects from initiation until successful implementation. The individual will then assume day-to-day customer management responsibilities and continue serve as the primary point of contact for customers, ensuring their needs are met and expectations exceeded throughout the customer lifecycle. The ideal candidate will possess strong leadership skills, a proven track record of managing complex projects, and a passion for delivering exceptional customer experiences. This is a very high-visibility role that will interact across the customer portfolio, executive team, and all business functions. Reports to Sr. Director of Customer Projects.
KEY RESPONSIBILITIES:
REQUIREMENTS:
LOCATION: Shanghai
We will give careful consideration to your application and review your details against the position criteria. You will receive separate notification as your application progresses.
Please note that only candidates who meet the minimum criteria for the role will proceed in the selection process.
Read Full Description