The City University of New York

Creative Communications and Marketing Specialist

Job ID

28365

Location

Queensborough CC

Full/Part Time

Full-Time

Regular/Temporary

Regular

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POSITION DETAILS

Queensborough Community College invites applications for the position of Creative Communications & Marketing Specialist in the Division of Strategic Initiatives and Advancement. The Division of Strategic Initiatives and Advancement is comprised of the Offices of Marketing & Communication, Institutional Advancement, Information Technology, Strategic Initiatives and Digital Transformation, and the Kupferberg Holocaust Center, Queensborough Performing Arts Center and QCC Art Gallery. Reporting to the Associate Director, the Creative Communications & Marketing Specialist will:

• Produce engaging content for social media, email, web, and marketing materials as needed
• Plan, research, write copy, and edit content for grammar, style, and consistency for internal and external audiences; ensure that messages are communicated clearly, consistently, and accurately across all mediums
• Collaborate with cross-functional teams to deliver content that is engaging and aligns with the college’s tone
• Work with the Associate Director to review and approve content to ensure the College’s branding and tone is communicated clearly, consistently, and accurately across all mediums
• Implement and execute advertising campaigns for the Internet and direct mail solicitations
• Provide timely and comprehensive marketing analytics across various channels to assist with the decision-making process and ultimately improve marketing strategies and results; measuring effectiveness of campaigns; and provide recommendations for optimization
• Work occasional nonstandard business hours, including evenings and weekends, as needed

CUNY (City University of New York) is an equal opportunity employer and is committed to increasing the diversity of its workforce. It welcomes nominations of, and applications from members of protected groups including minorities, women, veterans and individuals with disabilities, as well as others who would bring additional perspectives to the university’s mission. Candidates with demonstrated commitment to diversity and inclusiveness through their research, teaching and/or service are also encouraged to apply. One of Queensborough Community College’s greatest strengths, and a necessary element of excellence, is the diversity of our community. We strive to attract and nurture a talented and diverse faculty and staff that proudly reflect the unique character of the local Queens community, the most diverse county in the United States.

QUALIFICATIONS

Bachelor's Degree and four years' related experience required.

Preferred qualifications:

• Exceptional written communications skills, excellent editorial judgment, and solid proofreading skills to ensure all materials are high-quality and accurate
• Significant experience crafting creative on-brand, tailored content on social media platforms including Facebook, Instagram, LinkedIn, YouTube, X and Tik Tok
• Experience with Canva or other graphic design tools
• Experience with Retain, Constant Contact or other similar email marketing platforms
• Experience with a work / project management system such as Monday.com, Trello, or Basecamp
• Experience with a social media management platform such as Hootsuite or Sprout Social
• Outstanding creativity, attention to detail, and strong customer service skills

The position is currently hybrid and requires some on-site work, and is subject to change.

CUNY TITLE OVERVIEW

Provides design and production expertise for College publications, written materials, and multi-media communications.

• Works with department and other College administrators to assess departmental publication needs and determine appropriate production and design elements
• Participates in planning communications messages, graphic elements, and formats appropriate to client requirements
• Manages production schedules and budgets, coordinating production activities with internal and external personnel
• Plans and implements on-line and multimedia communications, coordinating with Information Technology professionals as needed
• Supervises staff both creative and production staff; works with College print shop, computer center, and other departments to ensure support of college publication needs
• May oversee equipment inventories and coordinate maintenance of specialized equipment and technology
• Develops production workflows, policies and standards, and assures adherence to any internal or external communications standards
• Performs related duties as assigned.

Job Title Name: Communications Publications Design Specialist

CUNY TITLE

Higher Education Assistant

FLSA

Exempt

COMPENSATION AND BENEFITS

$52,267 - $62,411

Salary commensurate with education and experience.

CUNY's benefits contribute significantly to total compensation, supporting health and wellness, financial well-being, and professional development. We offer a range of health plans, competitive retirement/pension benefits and savings plans, tuition waivers for CUNY graduate study and generous paid time off. Our staff also benefits from the extensive academic, arts, and athletic programs on our campuses and the opportunity to participate in a lively, diverse academic community in one of the greatest cities in the world.

IMPORTANT NOTICE: Health Plan Coverage for Employees Hired on or after October 1, 2022 City of New York employees and employees of Participating Employers and their eligible dependents hired on or after October 1, 2022 will only be eligible to enroll in the EmblemHealth HIP HMO Preferred Plan and must remain in the HIP HMO Preferred Plan for the first year (365 days) of employment.

After 365 days of employment, the employee will have the option of either remaining in the HIP HMO Preferred Plan or selecting a different health plan within 30 days before the end of the 365th day period.

If a new health plan is selected, the new plan will be effective on the 366th day.

Only after the 365th day can the employee participate in any Annual Fall Transfer Period. An employee who needs to request an exemption from the required enrollment in the HIP HMO Preferred Plan can do so by submitting a HIP HMO Opt-Out Request Form to EmblemHealth. An employee, or eligible dependent, must meet certain criteria and the request must be approved by EmblemHealth before the exemption is granted. The HIP HMO Opt-Out Request Form and HIP service area are available on the EmblemHealth website.

HOW TO APPLY

Visit www.cuny.edu, access the employment page, log in or create a new user account, and search for this vacancy using the Job ID or Title. Select "Apply Now" and provide the requested information.

Candidates must provide a resume and cover letter.

CLOSING DATE

May 9, 2024.

Review of resumes to begin immediately.

JOB SEARCH CATEGORY

CUNY Job Posting: Managerial/Professional

EQUAL EMPLOYMENT OPPORTUNITY

CUNY encourages people with disabilities, minorities, veterans and women to apply. At CUNY, Italian Americans are also included among our protected groups. Applicants and employees will not be discriminated against on the basis of any legally protected category, including sexual orientation or gender identity. EEO/AA/Vet/Disability Employer.

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