Reporting to the Clinic Manager and/or Area Practice Administrator, Patient Accounts Representative II interacts with patients during registration and check-in/check-out services, provides data entry for billing and coding of claims, monitors phone traffic and schedules office visits, advises patients of facility policies and services, assists with reservations and other special requests. Provides administrative support to clinic staff, providers and patients.
Some post-secondary education is preferred. Must be able to read and write the equivalent of eighth grade English. Two (2) years experience in physician clinic office or other health-related field is strongly preferred. Demonstrated customer service experience is required. Knowledge of insurance plans, billing processes, coding experience is preferred.
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