Service Sales Engineer

Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we are embarking on a journey where each and every one of us, individually and collectively, welcomes and celebrates individual differences.

You will be working as Service Sales Engineer at global grade 15 and will be part of Motion business for Service division based in Dhaka, Bangladesh. In this role you will be reporting to Sales Manager and will be responsible for driving service sales process in collaboration with the Service Sales Manager or Service Manager. Generating service sales opportunities and secure profitable sales within the designated area(s). Focusing on installed base penetration (IB) and sell the entire service product portfolio.

Your responsibilities

• Penetrating IB, promotes various upgrade, retrofit and value add solutions to the benefit of the customer and ABB. Understanding the channel strategy and the establishment of related prices and prepares sales plans, reviews them and proposes recovery plan(s) when needed. Regularly updating installed base with the changes made at site.
• Utilizing service database to understand the existing installed base (IB), identifying and developing sales opportunities for service products and solutions to penetrate the existing IB/new IBs in the market
• Generating service sales leads and developing new market opportunities by utilizing market trend information, identifying and exploring potential new service portfolios
• Establishing long term customer relationships by understanding customer requirements and applicable regulations and demonstrating in-depth technical service product/solutions knowledge to promote Life Cycle Management (LCM)
• Selling entire service product portfolio to expand ABB footprint in the designated area(s). Charting out and monitoring sales proposals, tenders and follows up proposal statistics. Preparing ABB’s service offerings based on customer need and in coordination with the local Service Sales Manager or Service Manager
• Preparing sales plans using company tools. Performing regular status reviews and proposes recovery plan(s) in cases of potential order shortfalls

Your background

• B.Sc Engineering in Electrical or Mechanical
• Require more than 5 years of experience in service sales
• Good knowledge on variable frequency drives (low or medium Voltage VFDs)
• Motors and Generators/Alternators (LT and HT)
• Industries and various applications
• Proficiency in Microsoft Office, Salesforce.com/ MS PowerPoint
• Good verbal and written English communication skills

More about us

ABB Motion Services serve customers around the globe with innovative services to maximize performance, uptime and energy efficiency throughout the lifetime of electrical motion solutions. Electrical motion is applied everywhere in industries, cities, infrastructure and transportation and is a cornerstone of the energy revolution. Our people and culture are the foundation of our success. We drive innovations through digitalization and make the difference for our customers and partners every day. ABB Motion keeps the world turning, while saving energy every day. We look forward to receiving your application (documents submitted in English are appreciated). If you want to discover more about ABB, take another look at our website www.abb.com. Work model: on site #LI-onsite