You Lead the Way. We’ve Got Your Back.
With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.
At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.
Join Team Amex and let's lead the way together.
As a brand built on going above and beyond to provide the best customer experience, having the most outstanding colleagues is paramount. As the face of the company, you can build positive interactions with our customers every day–from curating tailored travel or lifestyle experience to helping them with their everyday needs. Thus, you can grow your skills through industry-leading training and ongoing mentor, all while learning what it means to continually setting standards for outstanding, customer-first service. Find your place in service on #TeamAmex.
This is a critical frontline role in our contact center, answering calls from our premium card members in a high-volume environment.
If you are a tenured travel professional or have a career in hospitality or tourism; if you have a flair for exceptional customer service, a passion for learning and natural curiosity, this role may be for you. With an intensive paid training and mentor program, here’s your chance to become a highly skilled Travel Consultant. Here’s just some of what you could be doing every day.
How will you make an impact in this role?
Minimum Qualifications
You must have the ability to work nights and weekends as we service our Card Members 24 hours a day / 7 days per week.
We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:
Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.
Compensations and Benefits:
As a Travel Consultant at American Express:
We also offer to all Amex colleagues in Mexico: