Company Description
We are far more than a worldwide leader. We welcome you as you are, and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Job Description
- Welcoming guests
- Greet all guests and assist them with check-in and check-out
- Maintain a positive attitude and friendly demeanor
- Respond to all guests' questions and requests
- Answer and forward phone calls
- Manage guests' bookings and reservations
- Keep a tidy and orderly workspace
- Assist with administrative and clerical tasks as needed
Qualifications
- 2+ years experience working in a hotel receptionist or guest services role
- High school diploma or suitable equivalent
- Proficient in Microsoft Office Suite and other necessary computer programs
- Solid written and verbal communication skills
- Fluency in English
- Fluency in French (not a requirement but a plus)
- Ability to maintain a positive, friendly attitude even under high pressure
- Excellent organisational and multitasking skills
- Professional attitude and appearance
Additional Information
What is in it for you:
- Employee benefit card offering discounted rates at Accor worldwide.
- Learning programs through our Academies
- Opportunity to develop your talent and grow within your property and across the world!
- Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21
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