Dexcom

About Dexcom

Founded in 1999, Dexcom, Inc. (NASDAQ: DXCM), develops and markets Continuous Glucose Monitoring (CGM) systems for ambulatory use by people with diabetes and by healthcare providers for the treatment of people with diabetes. The company is the leader in transforming diabetes care and management by providing CGM technology to help patients and healthcare professionals better manage diabetes. Since the company’s inception, Dexcom has focused on better outcomes for patients, caregivers, and clinicians by delivering solutions that are best in class - while empowering the community to take control of diabetes. Dexcom reported full-year 2022 revenues of $2.9B, a growth of 18% over 2021. Headquartered in San Diego, California, with additional offices in the Americas, Europe, and Asia Pacific, the company employs over 8,000 people worldwide.

We invite you to become a part of a fast growing, purpose driven team in our newly established business centre in Vilnius! 

Summary:

As a Business Analyst for the Technical Support department, you will participate in developing and maintaining the systems used by the department from the business stand point. As the company develops and needs to evolve quickly, you will help ensure that we keep providing the best possible experience to patients and agents across EMEA and APAC, whilst guaranteeing we meet compliance needs.

About the Role:

• Engage in and facilitate stakeholder discussions to understand, analyse and document business requirements, business processes, and technical specifications.
• Gather high and detailed requirements and contributes to design specifications.
• Advise on UI design and development, integration definition to support interface requirements.
• Participate in the process of collection of requirements and support writing of validation documents.
• Oversee the implementation and testing of sprint and project work for internal systems, including creation and review of test plans and scripts, conduct testing of the solution to ensure the functional and technical specification are met.
• Participate in activities required to support production, including but not limited to troubleshooting, investigations, users support, periodic reviews, root cause analysis, preventive and corrective actions.
• May run workshops and training sessions with internal stakeholders.
• May create presentations to help communicate technical, organizational, and project concepts and status.
• Keep the documentation up to date.

About You:

• Capacity to see the big picture and support developing plans with a global mindset.
• Ability to quickly learn and adapt in a demanding and fast-paced environment.
• Confidence working with complex data and systems.
• Excellent communication and interpersonal skills, and the ability to work with people at all levels of an organisation.
• Time management and organisational skills
• Problem-solving skills
• An interest in, and understanding of, project management techniques.

We Offer:

• Opportunity to work in global, innovative, fast-growing company with 8,000+ awesome colleagues.
• Flexible work.
• 5 additional vacation days.
• Health, Life and Accident insurance.
• Health and Wellness programs.
• Private Pension plan.
• Access to the best-in-class training and development programmes.
• Team buildings and events.
• Competitive salary and additional bonuses.

Sounds like you? Apply!

To all Staffing and Recruiting Agencies: Our Careers Site is only for individuals seeking a job at Dexcom. Only authorized staffing and recruiting agencies may use this site or to submit profiles, applications or resumes on specific requisitions. Dexcom does not accept unsolicited resumes or applications from agencies. Please do not forward resumes to the Talent Acquisition team, Dexcom employees or any other company location. Dexcom is not responsible for any fees related to unsolicited resumes/applications.

Monthly base salary for this position is from €2,677.50 to €3,150.00 gross. Final offer will depend on your qualifications, competencies, and professional experience.