Marsh & McLennan Companies

Company:

Mercer

Description:

Mercer is seeking candidates for the following position:

Digital Producer

What can you expect?

• Develop and maintain Mercer Super website, supporting the website’s strategic direction, develop, and deliver optimal and engaging digital experiences that support business goals and member needs.
• Working closely with marketing and key stakeholders and developing strong relationships, responsible for production and execution of website and processes encompassing risk prevention, efficiency and adherence to brand, accessibility, digital guidelines, and best practices.

What is in it for you?

• Hybrid working environment
• Leading training and development programs
• Professional environment where your career path really matters and is supported in our global organization
• Great team of supportive colleagues

We will count on you to:

• Website content management: Managing and executing on-going updates, development, and optimisation of the Mercer Super’s public website content and digital assets. ensuring that quality assurance digital standards and best practices are met.
• Deliver engaging digital experiences: Implementing innovative UX and UI design practices that exceed Mercer Super's high standards and enhance its competitiveness in the digital space.
• Quality assurance: ensuring that digital projects meet the required standards and specifications. Conducting testing, addressing and troubleshooting any issues or bugs with relevant vendors, production or technology teams.
• Content Governance: Establishing and enforcing content governance policies and guidelines to ensure consistency, quality, and compliance with brand standards. This includes defining and overseeing digital standards, style guides, and approval processes.
• Requirement gathering: Working closely with business stakeholders to understand requirements and objectives for digital projects and updates. Gather and document project requirements, ensuring that they align with established processes, and overall business goals.
• Stakeholder communication and collaboration: Liaising with clients or stakeholders, providing regular project updates, addressing any concerns or feedback, and ensure that project expectations are managed effectively.
• Website optimisation: Drive website optimization initiatives with a strategic mindset, leveraging A/B testing, analytics, SEO, and personalisation techniques to enhance performance and user experience.
• Website insights and performance analytics: Analysing the performance of website content using analytics tools. Tracking metrics such as page views, engagement, and conversions to assess the effectiveness of the content and make data-driven decisions for content optimisation.

What you need to have: 

• 5+ years of experience in a wide range of Digital practices and technologies
• Proven experience working with content management systems, and digital assets preferably Adobe AEM.
• Managing the end-to-end delivery of digital projects
• Strong understanding of Adobe Marketing suite (AEM, Adobe creative suite), reporting and analytical tools
• High level oral and written communications skills and ability to convert the complex to the simple
• Digitally astute, highly analytical, strong delivery and execution skills, strong influencing and stakeholder management skills.
• Strong attention to detail

About us:

Mercer believes in building brighter futures by redefining the world of work, reshaping retirement and investment outcomes, and unlocking real health and well-being. Mercer’s more than 25,000 employees are based in 44 countries and the firm operates in over 130 countries. Mercer is a business of Marsh McLennan (NYSE: MMC), the world’s leading professional services firm in the areas of risk, strategy and people, with 76,000 colleagues and annual revenue of $17 billion. Through its market-leading businesses including Marsh, Guy Carpenter and Oliver Wyman, Marsh & McLennan helps clients navigate an increasingly dynamic and complex environment. For more information, visit https://www.mercer.com/. Follow Mercer on Twitter @Mercer.

Marsh McLennan is committed to creating a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin colour, or any other characteristic protected by applicable law.

Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person. Note: the changes to our hybrid work policy do not apply to officially designated remote workers and are subject to any works council or local legal requirement.

Please apply using the link below, applications will only be considered from candidates who have the appropriate approval to work in Australia. Successful applicants will be required to complete a Criminal & Bankruptcy check prior to commencement of employment.