Tenet Healthcare

Participates in the training and maintenance of physician clinic based electronic health record (EHR) systems at clinic locations in the market. Assists in Go Live support, daily troubleshooting and issue resolution, the creation of training materials, and other duties as assigned.

Up to 25% travel outside of market and 100% travel within market. As travel is required, we will run a MVR on the final candidate.

Must be in or able to commute to and around San Antonio, TX daily.

Description of Responsibilities-

• Onsite training of physicians and clinicians in outpatient offices on Athena, Ingenious Med, Phreesia, Medi Mobile, Dragon dictation.
• Create educational materials for CSS teams for use in training sessions
• Assists Informatics with Athena implementation including analysis, design, configuration, testing, and support activities.
• Provides recommendations on requests related to EHR workflows, templates, and functionality.
• Monitors end user reports to assess trends and identifies opportunities for holistic system resolution, escalation of priority, and process improvement.
• Assist operations with security risk analysis
• Assist operations with eID request

Qualifications - 

• Clinical background (RN, LPN, MA, Lab Assistant, etc.).
• Minimum of one year experience in ambulatory clinical settings such as physician clinics or other OP settings is required.
• Minimum of one year prior experience in the use of and/or implementation of clinical information systems is required.
• Athena experience required. 
• High School Diploma or GED required.

Tenet Healthcare complies with federal, state, and/or local laws regarding mandatory vaccination of its workforce. If you are offered this position and must be vaccinated under any applicable law, you will be required to show proof of full vaccination or obtain an approval of a religious or medical exemption prior to your start date. If you receive an exemption from the vaccination requirement, you will be required to submit to regular testing in accordance with the law. 

Education:

Required: Bachelor’s degree in Computer Science or related field, or equivalent experience

Experience:

Required: 4 years business analyst experience

Preferred: 4 years business analyst experience in healthcare organization

Certifications:

Physical Demands:

The BA will act as a liaison between business stakeholders and IT development teams and responsible for communicating the business vision across. They can use multiple facets and approaches, encompassing diverse techniques under a variety of names, in different business, science, and social science domains. She/he will work with business SMEs to understand the business needs for data mining and will work with the Data Modeler to design and architect solutions as well as perform knowledge discovery for advanced and predictive analytics. The BA will focus on making sure that data needed to create actionable information through a self-service process is easily accessible and of high quality. The BA will support efforts to improve data quality in TENET’S Enterprise Data Warehousing, Data Marts, interfaces, and Operational Data Store data architectures. She/he will contribute to the execution of the strategies of the enterprise information model and data architecture and all corresponding functions of data movement and security throughout the organization in support of enterprise data integration, solutions architecture, with a clear line of sight to achieving the business goals.