Uber

#Greatmindsdontthinkalike At Uber, we take pride in our diversity and working environment that sees you as more than just a person that can do the job, but a unique individual that can level up our organization with a perspective only you can offer. Uber provides a truly open culture that encourages all to voice their thoughts.

About the Team:

Merchants (restaurants) form the backbone of our business, and supporting restaurants is one of the key reasons we exist. From multinationals to mom-and-pop shops, they produce the delicious food that we deliver to our consumers every day, and Taiwan’s restaurant ecosystem and vibrant food culture are why Uber Eats in Taiwan has grown to be one of our top 4 most successful markets globally.

The Merchant team reports directly to the General Manager of Uber Eats Taiwan and covers strategy, sales, account management, and operations.

About the Role:

Uber Eats Taiwan's Merchant team seeks a Merchant Analytics Manager (Merchant-facing) adept in leveraging robust data structures and tools to provide impactful insights and support account managers with consultative selling insights and recommendations.

Data serves as the lifeblood of our strategic endeavors, facilitating deep dives into opportunities, organizational governance, and team performance enhancements. Given our team's size of over 250 professionals, a strong analytics function is indispensable in providing real-time intelligence, strategic insights, and analytical support to empower account managers in driving successful merchant relationships.

Your Impact in Role:

• Conduct in-depth and insightful data analyzes to derive actionable business strategies and opportunities for growth.
• Design, create, and effectively manage data pipelines to ensure seamless data flow and accessibility, enabling informed decision-making.
• Drive strategic initiatives in vital business areas, aiming for maximum impact and market leadership.
• Automate and optimize critical workflows, liberating time for our local teams to focus on strategic business goals and exceptional client service.
• Work in various area such as segmentation, retention, engagement, promo spend efficiency, membership and pricing strategy

The Experience You’ll Bring:

• Minimum 3 years of experience in analytics, business intelligence, data engineering, or a similar role
• Solution-oriented mindset, focusing on achieving 80% of results with 20% effort.
• Strong business acumen, excellent communication, and interpersonal skills.
• Extensive experience and passion for data analytics.
• Advanced proficiency in SQL and Excel/ Google Sheet is a requirement.
• Ability to convey findings in a suitable format for decision-making at various levels.
• Strong logical thinking and problem-solving skills, deriving meaningful insights and implications beyond the obvious.
• Proficient in managing stakeholders effectively, integrating and collaborating with different teams and leaders.
• Capability to streamline disparate data sources and reporting cadences to ensure effective governance.
• Advanced English proficiency for effective communication and influence.

Preferred Qualifications:

• Experience in large consumer internet companies, especially in e-commerce or online marketplaces, is highly valued.
• Familiarity with Data Studio, Python, Tableau and Data Visualization is a plus.

Unsure if this role is the right fit for you?

We encourage you to review the details of the job role and imagine how you can impact not only our organization but the world using your unique talents. We reimagine the way the world moves for the better. Even if you do not fit all of the criteria for the role, we welcome you to apply to explore opportunities within Uber.

We welcome people from all backgrounds who seek the opportunity to help build a future where everyone and everything can move independently. If you have the curiosity, passion, and collaborative spirit, work with us, and let’s move the world forward, together.

Offices continue to be central to collaboration and Uber’s cultural identity. Unless formally approved to work fully remotely, Uber expects employees to spend at least half of their work time in their assigned office. For certain roles, such as those based at green-light hubs, employees are expected to be in-office for 100% of their time. Please speak with your recruiter to better understand in-office expectations for this role.

• Accommodations may be available based on religious and/or medical conditions, or as required by applicable law. To request an accommodation, please reach out to accommodations@uber.com.