Customer Experience & Sales (CX & Sales) is a global function within the H&M brand focusing on delivering a customer experience with exceptional inspiration and guidance and with competitive convenience. Bringing together expertise from both our business and from digital & tech perspectives, CX & Sales has a key role in enabling us to reach our brand direction – to become the leading destination for style through creativity and culture.
Team Description
Our team, Customer Trust & Compliance, is dedicated to giving control of one’s personal information in an effortless and personal way to feel secure and trustful for our customers. Our team handles customer data by legal regulations (GDPR) our customers have the right to access and manage all their data held within H&M Group, no matter through what brand they enter their request.
We are an adaptable group focused on meeting customer demand by fine-tuning planning strategies and visualizing assortment. We excel at supply planning, delivering products efficiently with varying lead times, and maximizing sales while optimizing inventory levels.
Job Description
As a Senior Software Engineer (Frontend) in the CX & Sales organization, you will be in the center of the action where product meets business. You will be working closely with product managers, engineering managers, development teams, and other stakeholders, helping to develop the product as per the business requirement without compromising on the industry's best coding practices.
Responsibilities
Skills and Abilities
Good to Have
This is a full-time position, starting in May 2024.
Apply by sending in your CV in English as soon as possible, but no later than the 30th of April. Due to data policies, we only accept applications through the SmartRecruiters or career page.
Benefits
We offer all our employees at H&M Group attractive benefits with extensive development opportunities around the globe. All our employees receive a staff discount card, usable on all our H&M Group brands in stores and online. Brands covered by the discount are H&M (Beauty and Move included), COS, Weekday, Monki, H&M HOME, & Other Stories, ARKET, Afound. In addition to our staff discount, all our employees are included in our H&M Incentive Program – HIP. You can read more about our H&M Incentive Program here.
In addition to our global benefits, all our local markets offer different competitive perks and benefits. Please note that they may differ between employment types and countries.
Inclusion & Diversity
At H&M Group, we’re determined to create and maintain inclusive, diverse, and equitable workplaces throughout our organization. Our teams should consist of a variety of people who share and combine their knowledge, experience, and ideas. Having a diverse workforce leads to a positive impact on how we address challenges, on what we perceive possible, and on how we choose to relate to our colleagues and customers all over the world. Hence all diversity dimensions are taken into consideration in our recruitment process.
We strive to have a fair and equal process and therefore kindly ask you not to attach a cover letter to your application as it often contains information that can easily trigger unintentional biases.
Company Description
H&M Group is a family of brands; H&M, COS, Weekday, Monki, H&M HOME, & Other Stories, ARKET, and Afound. At H&M Group, our people are the driving force behind our commitment to creating meaningful growth and more sustainable lifestyles. Help us re-imagine fashion and together we will re-shape our industry. Learn more about H&M Group here.
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