Company Description
Bosch Global Software Technologies Private Limited is a 100% owned subsidiary of Robert Bosch GmbH, one of the world's leading global supplier of technology and services, offering end-to-end Engineering, IT and Business Solutions. With over 22,700 associates, it’s the largest software development center of Bosch, outside Germany, indicating that it is the Technology Powerhouse of Bosch in India with a global footprint and presence in the US, Europe and the Asia Pacific region.
Job Description
Requirement:
- Support Model – 24*7
- Hands on experience on service desk tool (JIRA /SMT)
- Hands on experience with Docker and Docker Swarm /Kubernetes, Open Shift
- Good working knowledge on any one of messaging platforms (MQ/Solace/Kafka)
- Good working knowledge on Linux/Unix environment
- Hands on Experience in Monitoring solutions like Grafana / NewRelic etc
- Good knowledge on SQL and basic knowledge on database
- Excellent (written and verbal) communication skills and analytical skills are mandatory
Responsibilities:
- Addressing, Acknowledging and Working on tickets reported by users received via JIRA / SMT
- Work closely with Operation team to resolve issues related to application
- Creating Problem ticket and coordinating with development team to get the fix
- Application monitoring through monitoring tools
- Continuously analyze and implement service improvement initiatives (Automate routine tasks, process improvements, etc) for value realization
Qualifications
B.E/B.Tech/MCA
Additional Information
1-3 Years of Experience
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