1-800-Flowers

Brand

Description

The Operations Manager will be responsible for leading multiple departments and coordinating all aspects of food production, scheduling, warehousing, and assembly. This position is directly responsible for producing quality products efficiently and providing direction and leadership for tactical as well as long term strategic initiatives. The Operations Manager is accountable for personnel development and identifying and implementing process/system changes to drive efficiency gains and personnel safety.

Major responsibilities of the position are listed below. To perform the job successfully, the individual must be able to execute each essential duty satisfactorily. The individual must be mechanically adept, with the ability to learn the functionality of kitchen equipment. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Other duties, assignments and specific projects may be assigned at the discretion of executive management.

• Provide direct leadership to the 2nd shift kitchen leads and associates.
• Lead and mentor the 2nd shift supervisor/leadership team with responsibility for training & development.
• Execute the production and labor schedules.
• Deliver to shift productivity and labor standard expectations.
• Drive culture of team development and individual accountability to meet and exceed shift goals.
• Partner with Maintenance, Quality/ PD, and Planning to maintain product flow.
• Ensure all production is completed as scheduled and meets quality standards. Adherence to all GMP and SQF standards within the department.
• Responsible for food safety, quality and continuous improvement including LEAN Manufacturing.
• Drives production plan by scheduling/assigning personnel, accomplishing results, establishing priorities, monitoring progress, revising schedules, resolving problems, & reporting results.
• Leads development activity for supervisors and other associates on 2nd shift.
• Develops or sources new ideas, concepts, or equipment to further improve the efficiency and or quality of all products. Participates and searches for process improvements in all areas of production.
• Ensures proper equipment operation & provides recommendations for new equipment/technology.
• Promote a culture of continuous improvement by retaining/developing world-class diverse talent.
• Standard work hours for the 2nd Shift Manager are Monday - Thursday 2:30pm 1:00am. Hours and days may adjust based on business needs.
• Other duties as assigned.

Requirements

• Bachelor's Degree and 5+ years of food manufacturing experience is preferred.
• 5+ years of experience managing at least 100 non-exempt associates reporting directly and indirectly.
• Experience with Oracle
• Experience with managing to key performance indicators (KPIs) to drive operations and financial objectives.
• Strong tactical management experience

About Us

About Cheryl's Cookies®

Founded in 1981, Cheryl's Cookies has quickly grown a loyal customer following for its quality fresh-baked desserts using only the finest ingredients, including individually wrapped cookies, brownies and cakes. Headquartered in Westerville, Ohio, Cheryl's Cookies is well-known for its cut-out cookies with buttercream frosting and its selection of specially designed, hand-crafted baked goods for everyday and special occasion gifting. Offerings may be found on its website Cheryls.com and in its retail stores in Ohio. Cheryl's Cookies is part of the 1-800-FLOWERS.COM, Inc. family of brands, Shares in 1-800-FLOWERS.COM, Inc. are traded on the NASDAQ Global Select Market, ticker symbol: FLWS.

Our Commitment to Diversity

At 1-800-FLOWERS.COM, Inc., we seek to inspire more human expression, connection, and celebration -- for everyone. This means fostering a culture of inclusion where our team members, customers, and partners feel respected, valued, and empowered. We believe that embracing diversity, and celebrating the uniqueness of every individual, makes us a better company.