CubeSmart

Overview

This is a hybrid role in the Malvern, PA office.

CubeSmart is currently seeking a Manager, Web Development to join the Information Technology team at our corporate office in Malvern, PA. The Manager, Web Development will be responsible for the technical oversight and management of all CubeSmart digital web properties across the portfolio. Working in collaboration with the Marketing organization, the leader will partner on strategy and standards for all digital assets including maintaining, enhancing, and innovating with a customer-first focus in mind.

Who we are:

At CubeSmart, we’re intentional about culture. You can experience it everywhere from our mission statement of “genuine care” to our “It’s What’s Inside That Counts” tagline to calling each other “teammates” rather than employees. This spirit fosters a fun and collaborative environment that has resulted in our rapid growth and being recognized amongst the top in our industry. 

CubeSmart’s award-winning team is made up of people who genuinely care. Teammates care about our customers and the life events and/or business needs they are facing. Teammates are passionate, responsible and understanding. The CubeSmart team is made up of people who have a can-do attitude, are committed to their own success and the success of the company, and lead by example. 

If this sounds like a team and culture that matches your personal values and motivations, we want to hear from you.

Responsibilities

This leader will adopt an agile yet stable and secure approach to web development and will oversee all UX/UI design and work closely with various cross functional departments and the larger IT organization. 

The leader is expected to have proven experience in building highly complex web sites and strong technical background and experience with modern technologies and leveraging best practices in the areas of web, open source tech solutions, and in managing software development and agile methodologies. 

This role is expected to apply leading edge practices to solve business challenges and develop a culture of high performance, urgency, and productivity. This leadership position serves as a key resource to the Director of Digital Applications. 

Responsibilities include:

• Embrace the vision to lead the transformation of currently leveraged outsourced web development model to an in-house model to include development of key business and customer facing solutions.
• Partner with key vendors to build plans and teams to begin transition and coordinate the use of external resources involved in the digital program, including but not limited to, interviewing, negotiating contracts and fees, and managing external resources
• Design organization, recruit, and hire technical talent with a focus on web application technical needs, governance, quality assurance, and support models.
• Manage a team of web professionals by developing effective training procedures, appropriate task assignments, positive customer experiences and top-quality control processes
• Implement software development tools, technology, and development methodologies.
• Collaborate with Marketing to plan and execute projects by ensuring that teams have appropriate technical specifications, clear and concise direction and resources to deliver projects effectively and on target
• Collaborate and provide guidance to both digital creative teams and back-end developers to improve website usability and overall customer experience.
• Manage relationship with IT Services Project Management, IT Infrastructure and Application Development teams to ensure product enhancements are integrated into backend systems per requirements and delivered on schedule and within budget
• Lead and play a leadership role in sprint planning meetings to ensure that the team understands their objectives and is committed to completing their work on an agreed-upon timeline
• Execute on supporting key business systems and continuous improvement of the existing software applications, and influence change to improve performance and time to market.
• Manage strategy on Web site(s) architecture and overall site structure within the context of the Content Management System; manage web development projects, resources and teams.
• Lead research efforts into current and emerging Web technologies and issues in support of Web development efforts

Qualifications

Minimum Required Qualifications (including Programs/systems experience)

• Bachelor’ Degree in Computer Science, Engineering, or equivalent related technical field
• At least 8-10 years’ experience leading and managing and support digital technology platforms including web content management and eCommerce systems. 
• Proven experience and track record in designing and overseeing responsive, scalable, high-performing, and flexible integrated web site solutions
• Proven experience in managing web and eCommerce solutions in a retail customer-focused environment, and incorporating Search Engine Optimization and Search Engine Management components into those solutions
• Experience working with marketing teams using funnel analysis technique to identify key traffic sources, identify high-exit points, and implement changes designed to improve website conversion rates
• Significant experience developing teams and building technical bench strength of group
• Experience with dev/ops and modern environments and guiding agile teams
• Experience with the architecture, design and development of APIs and microservices.
• Experience with PHP 7.4 /HTML 5 and other web development frameworks.
• Working knowledge around endpoint protocols and security components (SFTP/FTP, File, OAuth2, SSL, SSH, LDAP etc.). Experience in developing secure websites and secure development practices
• Fluent in multiple technologies like .Net 4.7+ Framework, IIS, JavaScript, REST API, Graph QL, SQL Server 2016+, NoSQL, MySQL, etc.
• Experience with Content Management System preferably locally hosted WordPress on IIS, Authoring Flows, Publishing Flows, Headless and Hybrid CMS pattern, etc.
• Test Driven development or Behavior Driven development with a clear understanding of the tool stack. Expertise in unit test, building Integration, smoke and regression testing suite, code coverage process, and pipeline setup.
• Understanding of common design patterns, data structures and algorithms and experience in cloud computing with expertise on at least one cloud infrastructure.
• Experience and knowledge of analytics integration, preferably Adobe Analytics
• Experience with deployment to production, and working within a Continuous Integration, Continuous Delivery process and managing deployment pipelines in a cloud environment
• Experience using a project management/ticketing tool such as JIRA, Azure DevOps
• Experience leading development team, building roadmaps, and adopting principles in the design, development, and delivery of solutions
• Experience with cloud computing, middleware, and ETL tools
• Engaging leader who creates a climate where others feel energy, excitement, and personal investment
• Service oriented leader who possesses a true 24×7 support and service mentality with experience setting up and performing on-call duties
• Strong talent developer who provides their team opportunities for growth and development
• Collaborative leader who creates open channels of communications and encourages constructive dialogue
• Innovative problem solver who uses critical thinking approaches to proactively solve a broad range of problems across business processes and related technologies
• Excellent, transparent, and persuasive communication and presentation skills with the ability to distill complex information for non-technical audiences

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