City of Albuquerque

Position Summary

Serve as a lead in aligning information services with City-wide and Department-level strategic and operational goals. Manage, plan and direct the introduction and maintenance of management information services for City operations; perform a variety of complex systems analysis duties in the design, implementation and maintenance of management information systems and supporting computer hardware and software applications including cloud-based, on-premise, and emerging technologies and perform a variety of technical tasks relative to assigned area of responsibility. This lead position is expected to demonstrate meaningful knowledge of methodologies and tools necessary to perform the duties listed above and have the proficiency with the business systems and technology with minimal supervision.

Job descriptions are intended to present a general list of tasks/duties performed by employees within this job classification. Job Descriptions are not intended to reflect all duties performed within the job.

Minimum Education, Experience And Additional Requirements

Education and experience directly related to the minimum requirements below may be interchangeable on a year for year basis.

Bachelor's degree from an accredited college or university in information systems or computer science; and

Three (3) years of software applications analysis, design, programming or implementation and project management experience.

ADDITIONAL REQUIREMENTS: 

Possession of a valid New Mexico Driver's License, or the ability to obtain by date of hire.

Possession Of a City Operator's Permit (COP) within 6 months from date of hire.

Preferred Knowledge

• Advanced methods and techniques of application development, system design, configuration, integration, installation, trouble shooting and maintenance of software applications
• Principles and practices of innovation
• Operational characteristics and ramifications of cloud-based, on-premise, and emerging technologies
• Personal computer hardware and software components
• System development life cycle phases, activities and implications
• Basic budgeting, contracting, purchasing practices, policies and procedures
• Advanced programming techniques including integrated database management applications and system interfaces
• Operational characteristics and capabilities of database management systems
• Principles and procedures of quality assurance and security related to computer applications
• ITIL principles and best practices particularly as related to Service Strategy/Service Design

Preferred Skills & Abilities

• Recommend, design, implement, install and maintain computer software applications used by multiple City departments
• Apply a wide variety of computer programming languages
• Define problems, collect data, establish facts, draw valid conclusions and prepare appropriate reports
• Detect, isolate and resolve information system problems
• Analyze and assess the technological needs of City departments
• Provide application development project management services
• Manage customer relations and expectations
• Utilize automated project management tools
• Draft and implement quality assurance and security procedures for applications services
• Effectively present information and /or respond to inquires/complaints from city management, regulatory agencies or the public
• Serve as business project analyst
• Work independently in the absence of supervision
• Communicate clearly and concisely
• Establish and maintain effective working relationships with those contacted in the course of work
• Perform the essential functions of the job with or without reasonable accommodation

City of Albuquerque Employee Benefits

The City is committed to providing employees one of the most comprehensive and reasonably priced benefit packages available in New Mexico. We hope that you will find the coverage offered provides you with the choices and options necessary to keep you and your family healthy and well.

The City offers regular, full-time and part-time employees the option of participating in a variety of group insurance plans. Both Regular and Temporary (non-seasonal) employees participate in the state's retirement system.

Additional Benefit information is available by clicking on the links below.

General Benefits

Fire Department

Albuquerque Police Department