Macy's

Bring Your Amazing Self to Work

At Macy's, Inc. we're on a mission to create a brighter future with bold representation for all. This is our Mission Every One. We know that each person here is unique. So we respect and invest in each individual to create growth, pride, and satisfaction. If we are able to bring our whole selves to work, it translates into a more abundant and wider array of ideas and energy for all to benefit from. Our success will be built on amazing colleagues, working together.

Job Overview

The Manager, Outbound Transportation oversees store delivery transportation and furniture and bedding home delivery from one of Macy’s store delivery centers (SDC). This role may also include responsibility for any delivery hub operations supporting the store delivery center. The manager collaborates with SDC operations and dedicated or third-party carriers to optimize outbound deliveries for speed, cost, and service. They report directly to the Senior Manager, Outbound Transportation.

What You Will Do

• Lead store delivery transportation for one of Macy’s store delivery centers and any associated delivery hubs in the service area.
• Plan and optimize daily and seasonal routing plans in partnership with Transportation Optimization.
• Integrate inbound and outbound transportation moves to optimize efficiency inclusive of backhaul.
• Communicate transportation plans and policies to store operations and handle all questions and concerns.
• Maintain best-in-class partnerships with our dedicated and third-party carriers.
• Collaborate with operations to align operating models and deliver the best possible service to our stores and customers.
• Leverage data and analytics to identify opportunities for cost and performance improvement.
• Ensure all site equipment is properly maintained and communicate equipment replacement needs.
• Manage the performance of dedicated and third-party delivery providers through key performance indicators.
• Partner with finance on monthly budget planning and key financial metrics.
• Focus on and promote effective team member development.

Skills You Will Need

Leadership: Ability to lead store delivery transportation operations and delivery hub operations effectively, ensuring smooth functioning and optimal performance.

Transportation Planning: Skill in planning and optimizing daily and seasonal routing plans in collaboration with Transportation Optimization to maximize efficiency.

Communication: Excellent communication skills to effectively communicate transportation plans and policies to store operations and address any questions or concerns.

Collaboration: Proficiency in collaborating with operations to align operating models and deliver the best possible service to stores and customers.

Analytical Skills: Strong analytical skills to leverage data and analytics to identify opportunities for cost reduction and performance improvement.

Performance Management: Ability to manage the performance of dedicated and third-party delivery providers through key performance indicators, ensuring adherence to standards.

Financial Acumen: Understanding of finance principles to partner with finance on monthly budget planning and key financial metrics.

Team Development: Focus on promoting effective team member development, fostering a supportive work environment.

Transportation Management Tools: Working understanding of transportation management tools such as Blue Yonder, facilitating efficient transportation operations.

Problem-Solving Skills: Capability to solve problems efficiently and address issues directly as they arise, maintaining operational effectiveness.

Who You Are

• Dedicated to fulfilling ideals of diversity, inclusion, and respect that Macy’s aspires to achieve every day in every way.
• Candidates with a bachelor’s degree or equivalent work experience in a related field are encouraged to apply. 3-5 years’ experience in Supply Chain, Operations, or Transportation. 
• Regularly required to sit, talk, hear; use hands/fingers to touch, handle, and feel. 
• Occasionally required to move about the workplace and reach with hands and arms. 
• Requires close vision.
• Able to work a flexible schedule, including days, evenings, weekends, and holidays, based on department and company needs. 

What We Can Offer You

• An inclusive, challenging, and refreshingly fun work environment
• Competitive pay and benefits rooted in principles of equity
• Performance incentives and annual merit review
• Merchandise discounts
• Health and Wellness Benefits across medical, dental, vision, and additional insurance
• Retirement Savings Plan with 401k match opportunity
• Employee Assistance Program (mental health counseling and legal/financial advice)
• Resources for continuous learning, career growth, and leadership development
• 8 paid holidays
• Paid Time Off (first year prorated depending on start date)
• Tuition reimbursement program
• Guild education benefit funds 100% of tuition, books, and fees in designated programs
• Colleague Resource Groups (CRGs) and give-back/volunteer opportunities
• Empowerment and autonomy to perform impactful work with tangible results

About Macy’s

Now is an exciting time for a Macy's career as we continue to focus on creating exciting and memorable experiences for every Macy's customer, whether their journey starts online or in the store. Our opportunities in Sales, Merchandise, Operations, Customer Service, Warehouse, Marketing, and other areas let you express your creativity and commitment to excellence, grow your career and make a difference to your Macy's colleagues and customers.

Bring your creativity, energy, and ideas to the Macy's team – Apply Today!

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