At Alfa Laval, we always go that extra mile to overcome the toughest challenges. Our driving force is to accelerate success for our customers, people and planet. You can only achieve that by having dedicated people with a curious mind. Curiosity is the spark behind great ideas. And great ideas drive progress.
Who you are
You are a self-motivated team player with the ability to easily network in an international and cross-cultural environment, working in line with Alfa Laval drivers; Action, Interaction, and Satisfaction. You are driven and see solutions rather than problems, effectively prioritizing and executing tasks. You build trust, by clear communication with no prestige.
If the above sounds like you, this position might be just what you’re looking for!
About the job: Summer 2024
Preparation/Training
Gain Basic Level knowledge of our key product lines through online and one on one training with product team members.
Gain familiarity with our sales process, Application and Sales Teams
Understand the quotation process and be able to work within the CRM.
Introduction to our on-line chat process for customer support
Quote to Win
Follow up (phone, email) quotations through contact with our channels and end users.
Gather predetermined key information (status, timeline, competitiveness, pricing, etc) for each quotation and update the CRM accordingly.
When necessary, enlist Technical Sales and / sales to aid in answering detailed technical or commercial concerns.
Key Performance Metrics
Quotation Hit Rate
In conjunction with the CRM we will track progress of quotations from quote to order. Monitoring # of contacts and timeline.
What you know
Strong abstract reasoning ability
Willingness to pursue business opportunities, thoroughness
Ability to professionally communicate via phone, email, etc. across sales and technical teams
Ability to gain basic knowledge of our key product lines quickly
Ability to work independently
Must have a positive customer-focused attitude
Ideal Candidates for Intern
Electrical or Mechanical Engineering Students
What’s in it for you?
We offer a challenging position in an open and friendly environment where we help each other to develop and create value. Your work will have a true impact on Alfa Laval’s future success.