Enshored

Enshored has been powering growth for disruptive brands and leading companies in the US and Europe since 2014. As part of Inc 5000 fastest-growing companies in the US, our commitment to pushing the extra mile helps our clients reach their business’ optimal growth potential, may it be from the ground up or by innovative transformation.

Our team is composed of hand-picked talented individuals adapted to handle themselves in a balanced environment of smart and hard work while maintaining a dynamic relationship with stakeholders, leaders, and team members. Important decisions revolve around the guidance of our core values, especially when choosing the right people:

• Grit. We never give up. We don't always know the answer, but we don't give up until we crack it. Sticking at it makes us stronger.
• Curiosity. We want to know you, what makes you tick and what it will take to help you grow.
• Learning. Learning is the key to mobility, growth, and transformation. It's a commitment. We're committed.
• Grace. The unconditional love for our fellow man. What is this world without love – merely a transactional scorecard of winners and losers. We don't want to reinforce that operating system. We are driving a paradigm shift to an infinite mindset where we start from the knowledge that there is plenty to go around.
• Honesty & Sincerity. Being true to ourselves. Being honest, being open, trustworthy and truthful. Sincerity provides depth to honesty, as our honesty at times can even betray us, as we all hide behind our deep pain and hurt.
• Integrity. Integrity is standing up for what we believe is right and living by our highest values.

Our philosophy leads us to invest in the best people we can find, and working side by side, we help them build the career paths they deserve.

Don’t just take our word for it; experience the growth yourself!

If you don’t know where to start, check us out at www.enshored.com.

Administrative Duties and Responsibilities:

Administrative Support:

• Manage and record all incoming and outgoing documents.
• Assist in maintaining accurate and up-to-date records by entering data, filing documents, and organizing information.
• Perform administrative and clerical work as needed.
• Maintain accurate and up-to-date records of administrative transactions, including permit renewals, access pass issuances to company facilities, and receiving and handing over Official Receipts and Delivery Receipts as needed.
• Maintain office supplies inventory by checking stock, anticipating needs, placing, and expediting orders, and verifying receipts.
• Assist in data entry, filing, and record-keeping tasks.
• Facilitate the handover of official receipts to the finance or accounting department for record-keeping and reconciliation purposes.
• Coordinate with building administration to monitor and manage electrical systems, including lighting, power outlets, and emergency systems.
• Develop and maintain a comprehensive schedule for facility care tasks, including carpet washing, pest control, AC preventive maintenance, and grease trap cleaning.
• Coordinate with relevant departments and service providers to align schedules and ensure timely execution of maintenance activities.

Customer Service:

• Manage queries across support channels (email, chat, txt, etc.)
• Prioritize and respond to inquiries promptly and efficiently, ensuring timely resolution of issues.
• Maintain a high level of professionalism and courtesy in all interactions, striving to exceed expectations at every opportunity.
• Understand and handle queries. Serve as the first point of contact for support, providing level 1 assistance 24x7.

Facilities Management Duties and Responsibilities

Facility Maintenance Staff (HARD SERVICES):

• Conducting routine inspections of premises and equipment.
• Paint or repair windows, doors, floors, woodwork, plaster, drywall, or other parts of office structures.
• Conduct daily maintenance checking of the office and report any malfunction.
• Handling repairs and maintenance.
• Overseeing contractors when professional repairs are necessary.
• Diagnosing mechanical issues and correcting them.
• Repairing machines, equipment, or structures as necessary.
• Keep detailed records of their work.
• Checking control panels and electrical wiring to identify issues
• Assemble, install, or repair wiring, electrical or electronic components, pipe systems, plumbing, machinery, or equipment.

Facility Care and Admin Staff (SOFT SERVICES):

• Do daily housekeeping and ensure the cleanliness of the office as needed.
• Responsible for garbage collection and proper disposal in the office to the disposal area.
• Monitors and assists service providers working inside the office (pest control, telecoms, etc.).
• Conduct assistance to 3rd Party Contractors.
• Maintain cleanliness of all Enshored Facilities.
• Assists in emergencies as directed.
• Performs other duties and responsibilities as deemed necessary.
• Report facilities-related events (leaks, lighting status, doors, furniture, etc)
• Keep detailed records of their work.

Qualifications:

• Preferably must have a college-level education
• Proficiency in spoken and written English is required.
• Excellent organizational and communication skills.
• Ability to work well under pressure and in a fast-paced environment.
• Basic computer skills.
• Working knowledge of office equipment, like printers
• Proficiency in MS Office (MS Excel and MS Word, in particular)
• Must be amenable to work ONSITE and on a SHIFTING schedule in Ortigas, Pasig City

About Enshored 

Enshored is the leading outsourcer for start-ups. We’re here for the innovators, for the scalers. We’re here for the creators, for the makers, for the horizon scanners who saw it and then went out there and built it. We believe that when our people thrive, our clients thrive too. When we all thrive, the world becomes a better place.

At Enshored, this means: We support our people to achieve their potential and contribute to their best ability through structured learning and career development. We embrace diversity. We understand that people are all different and need different challenges. We don’t treat individuals as cogs in the machine. We provide the environment, tools, and support system to thrive.