DB Schenker

• Ensure the accurate and timely movement of Land Transport to- and from specific locations within the service standards agreed with the customer.
• Handle all Vendor facing communication and shipment-related internal communication between DB Schenker stakeholders
• Execute on-carriage services by truck.

Accountable

• Activate and/or create shipment in TMS (STAR).
• Initiate credit limit check and follow up with Finance to release shipment from on-hold - as applicable
• Receive, check, send and update all shipment-related in the system and concerned parties.
• Request cargo release information, documents, and freight invoice from Vendor - as applicable.
• Perform required interaction including document transfer with Customs Clearance Team or Broker.
• Send 'Shipping Advice' and 'Arrival Notice' to Consignee (Sender shown as "Customer Management")
• Check the actual shipment arrival date with Carrier and confirm in TMS (STAR) - as applicable.
• Check the truck arrival at border / destination and confirm in TMS (STAR).
• Determine optimal vendor, routing and price for delivery arrangements
• Provide delivery instructions to trucking vendors.
• Update TMS (STAR) with truck / vendor details - as applicable.
• Provide delivery information to carrier (if Carrier's haulage) and to consignee - as applicable.
• Check shipment delivery status and confirm in TMS (STAR).
• Create exceptional and accessorial income reserves and cost accruals in TMS (STAR).
• Verify payment status of invoice to ensure Consignee paid all charges if no credit limit in place.
• Continuously provide demurrage & detention details to Customer Management Team OR Customer.
• Ensure on-time invoicing within corporate guidelines.
• Cross-check all cost accruals in TMS (STAR) and ensure all applicable charges are invoiced.
• Create invoicing package / pouch and dispatch to Customers as applicable.
• Ensure that all accrued costs have corresponding revenues in TMS (STAR).
• Ensure each file Profit + Loss statement shows a profit and escalate "Loss" file information to Customer Management Team - as applicable.
• Escalate invoicing discrepancies (costs vs. quote) to Customer Management.
• Timely and accurate completion of activities in TMS (STAR).
• Ensure compliance with Customer specific KPI's - as applicable.
• Manage and resolve invoicing disputes with vendors (Trucker / Ocean Carrier).
• Request update from/with MDM Team (Master Data Management) as applicable.
• Receive and/or upload relevant documents to digital archive (ODM) - as applicable.
• Has a bachelor's degree.
• Minimum 3 years experience in related field.
• Performs well under pressure and can multi-task
• Effective communication skills and professional communication etiquette
• Fluency in written and spoken English
• Fluency in written and spoken Arabic language is an advantage
• Strong computer skills with typing skills of at least 30 words per minute
• Decision-making and problem-solving skills
• Ability to prioritize and manage time. Good organizational skills.
• Attention to detail and accuracy.
• Must work well within a team.

Company Events, Compensation & Benefits, Connect to the Office (Remote working), Flexible Working Culture, Professional Development, Volunteering & Social Responsibility, Work-life Balance, Working Internationally

At DB Schenker, you are part of a global logistics network that connects the world. A network that allows you to shape your career by encouraging you to contribute and truly make a difference. With more than 72,000 colleagues worldwide, we welcome diversity and thrive on individual backgrounds, perspectives and skills. Together as one team, we are Here to move.