As a remote Area Operations Manager, you will manage operations in the Michigan and Ohio subregion, ensuring Shipt has the right balance of shoppers and drivers each day to deliver products from our retail partners in a timely manner. Each day you will begin by reviewing data from the prior day: total number of orders, number of rescheduled or delayed orders, average delivery time, etc. You will review this information using data tooling software such as Snowflake or Tableau and Google Sheets. You’ll also review upcoming weather data, holiday calendars and statistics for specific stores, along with other key data to decide if any changes need to be made to upcoming delivery hours or incentive arrangements given this new information. You’ll deep dive into your market and partner cross functionally to drive your business performance. Travel will be required at least once a quarter, visiting key metros to maintain retailer relationships and better understand issues facing shoppers on the Shipt platform, drivers and retail partners.
Work Arrangement:
Shipt considers candidates located near a Shipt office or workspace in Birmingham, San Francisco, or Minneapolis to be hybrid, which means that they have the flexibility to work from home (with leader approval) or at a Shipt office in order to facilitate the ability to innovate, collaborate, and spark team connections. In-office expectations will vary by role and leader. Certain roles may require in-office presence on a full-time basis. Please work with your recruiter to learn more about the classification of this role.
Shipt is a retail tech company that connects people to reliable, high-quality delivery with a personal touch. Shipt connects customers to the things they want from the stores they love, retail businesses to more satisfied customers, and workers to new earning opportunities.
At Shipt, we aim to put our team first to boost a sense of belonging, spark opportunities for growth, provide unique benefits and commit to giving back to our communities in ways that make life better, both personally and professionally. We understand that our service, our culture, and our connection to our communities are only made better by every single person who shows up to work here every day. Learn More.
Shipt is an independently operated, wholly owned subsidiary of Target Corporation and available in more than 5,000 U.S. cities. Shipt was founded and is headquartered in Birmingham, Alabama. For more information, please visit Shipt’s company site at Shipt.com.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or any other characteristic protected by law.
Please inform your recruiting contact upon initial connection if you need any accommodations.
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