We are looking for an Associate Search Analyst to join our Search Analysis team in Belgrade. This is an amazing opportunity to work on different trademark search analysis projects. The team consists of 19 people and is reporting to the Manager of Search Analysis. We would love to speak with you if you are interested in learning more about trademark searches and IP industry.
About You – experience, education, skills, and accomplishments
- Bachelor’s degree or equivalent working experience in a business/customer focused environment
- Fluent in English (B2/C1)
It would be great if you also had . . .
- Knowledge of one other language (by preference Italian)
- Knowledge of Microsoft Office products (Word, Excel, Outlook & Internet)
- Analytical & problem-solving skills and a high attention to detail
- Internet searching utilizing search engines
- Strong communication (oral and written), organizational and interpersonal skills
What will you be doing in this role?
- Complete trademark research reports: Analyse research requests and develops an effective search strategy based on trademark, goods similarity, and international classifications, as well as product scope; Formulate queries using various search engines such as Google and CompuMark proprietary databases; Analyse data retrieved and selects the most pertinent references for inclusion on trademark research reports for delivery to customers; Work with mentors to ensure research approach results in high quality; Provide internal feedback and recommendations to management on opportunities to improve quality or processes
- Provide customer service support through the following means: Answer clients’ inquiries and proactively contact clients regarding CompuMark Search products and services via written communication, in person, or over the phone; Answer internal questions regarding trademark research report results to colleagues; Follow through on client inquiries with the appropriate Team Leader, Manager and/or other appropriate department/team member; Manage daily production including completing all assigned trademark research tasks according to expected delivery time frame
About the Team
Search Analysis team is responsible for conducting trademark research and analysis on the Internet, specialized databases, and other sources as necessary to produce quality research reports for CompuMark clients. We are responsible for finding and reporting valuable, relevant information which aids in the client’s decision-making process regarding trademark availability. Therefore, we provide customer service support by proactively contacting clients to discuss search strategies and selection preferences.
Hours of Work
From 9 am to 5 pm CET, full-time employment.
This is a hybrid position working in the office 3 days every other week.
We Offer:
- Holidays: 25 days paid leave per annum
- Private Health Insurance
- Paid Lunch
- Yearly Bonus
- Yearly Merit Plan
- My Learning Platform
- Fit Pass
- Life Insurance
- Accident Insurance
- Mental health care
- Company bicycles for rent free of charge
Only shortlisted candidates will be contacted.
At Clarivate, we are committed to providing equal employment opportunities for all persons with respect to hiring, compensation, promotion, training, and other terms, conditions, and privileges of employment. We comply with applicable laws and regulations governing non-discrimination in all locations.
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