About Our Company

We’re a physician-led, patient-centric network committed to simplifying health care and bringing a more connected kind of care.

Our primary, multispecialty, and urgent care providers serve millions of patients in traditional practices, patients' homes and virtually through VillageMD and our operating companies Village Medical, Village Medical at Home, Summit Health, CityMD, and Starling Physicians.

When you join our team, you become part of a compassionate community of people who work hard every day to make health care better for all. We are innovating value-based care and leveraging integrated applications, population insights and staffing expertise to ensure all patients have access to high-quality, connected care services that provide better outcomes at a reduced total cost of care.

Job Description

ESSENTIAL FUNCTIONS AND JOB RESPONSIBILITIES:

OFFICE VISITS:

• Introduces self to patient while escorting patient into exam room.
• Interviews patients to obtain medical information and measure vital signs, weight, and height, as needed.
• Assists patient and provider throughout the visit.
• Collects, labels and processes specimens accurately.
• Maintains clean patient exam rooms.
• Assembles and uses equipment appropriate to specific medical practice.
• Prepares instruments for sterilization and dispose of contaminated supplies, as needed.
• Communicates delays effectively when necessary.

CHARTING:

• Accurately and thoroughly documents medical visits and procedures as they are being described and performed by the Physician and/or APP.
• Documents and explains patient education and explanations of risks and benefits as directed by providers.
• Manages the providers desktop accurately and in a timely and efficient manner.
• Prepares referral letters and school/work notes as directed by the provider.
• Sends in prescriptions and lab/pathology orders as directed by the provider.

MISCELLANEOUS:

• Provides clerical support to patients, such as but not limited to, making appointments, booking procedures, scanning documents, obtaining prior authorizations for medications and answering telephones.
• Manages medical inventory and supply ordering based on par levels.
• Ensures accurate logbook maintenance.
• Assists with training and acclimation of new hire Medical Assistants/Medical Scribes.
• Other duties as assigned

GENERAL QUALIFICATION STANDARDS & JOB REQUIREMENTS:

Education/Certifications/Licenses:

High school diploma or equivalent is required in conjunction with one of the following certifications from an accredited program: MA certification, Phlebotomy certification, Patient Care Tech certification.

Performance Standards for Specialty Knowledge, Skills & Abilities:

• If Internal Candidate – must be in good performance and company policy standing.
• Must be able to multi-task in a high volume, fast-paced environment.
• Demonstrates positive attitude and excellent customer service skills.
• Strong computer skills and EMR experience preferred.
• Excellent verbal, written, and interpersonal skills.
• Strong aptitude for detail, and ability to work independently, required.
• Happy and positive thinking, able to project this attitude around others.
• Must exhibit passion for outstanding results and compassion for those we work with and serve.
• Flexible & adaptable nature to work in a continuously evolving team environment.

Pay Range $19/hr to $25/hr

The provided compensation range is based on industry standards and salary determinations will be made based on numerous factors including but not limited to years of experience and location of position.

About Our Commitment

Total Rewards at VillageMD

Our team members are essential to our mission to reshape healthcare through the power of connection. VillageMD highly values the critical role that health and wellness play in the lives of our team members and their families. Participation in VillageMD’s benefit platform includes Medical, Dental, Life, Disability, Vision, FSA coverages and a 401k savings plan.

Equal Opportunity Employer

Our Company provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to, and does not discriminate on the basis of, race, color, religion, creed, gender/sex, sexual orientation, gender identity and expression (including transgender status), national origin, ancestry, citizenship status, age, disability, genetic information, marital status, pregnancy, military status, veteran status, or any other characteristic protected by applicable federal, state, and local laws.

Safety Disclaimer

Our Company cares about the safety of our employees and applicants. Our Company does not use chat rooms for job searches or communications. Our Company will never request personal information via informal chat platforms or unsecure email. Our Company will never ask for money or an exchange of money, banking or other personal information prior to the in-person interview. Be aware of potential scams while job seeking. Interviews are conducted at select Our Company locations during regular business hours only. For information on job scams, visit, https://www.consumer.ftc.gov/JobScams or file a complaint at https://www.ftccomplaintassistant.gov/.