Four Seasons

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. 

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

A sun-filed urban oasis in the heart of Los Angeles stands a city icon, buzzing with the energy and excitement of one of the most diverse destinations in the world. When you’re not out roaming the Hollywood Hills, shopping on Rodeo Drive and exploring our city’s notable art museums, settle in and unwind at Four Seasons Hotel Los Angeles at Beverly Hills. Soak up the sun at our resort-style pool, savour award-winning Italian cuisine at Culina Ristorante and discover a new level of wellness at our Spa – or in the comfort of your very own guest room.

Our Brand Promise: 

At Four Seasons, Life is richer when we truly connect to the people and world around us. 

Whether you work, stay, live or discover with us, our purpose is to create impressions that will last a lifetime. 

Our Promise to you: 

To create a culture and a work ethic based on the Golden Rule, giving our people a framework to pursue a superior international service culture. 

What makes us unique: 

In the heart of Beverly Hills & West Hollywood this award winning hotel stands a city icon, buzzing with the energy and excitement of one of the most diverse destinations in the world. Soak up the sun at our resort-style pool, savour award-winning Italian cuisine at Culina Ristorante and discover a new level of wellness at our Spa – or in the comfort of your very own guest room. 

What we expect:

Job duties include but are not limited to:

• Serve guest needs by providing exceptional knowledge of food & beverage menu items as well as information regarding preparation methods.
• Offer interesting, and vivid descriptions of each item’s, origin, taste, and preparation methods; communicate guest orders including any special needs or requests to the kitchen using the hotel’s point-of-sales system; coordinate food timings; check completed kitchen orders with the guest’s original order; transport items to the guest table in a timely manner to ensure proper food quality
• Properly and accurately close guest checks; process cash and credit card payments; properly settle voided checks or complimentary meals
• Offer pre-determined menu selections to each guest; maintain knowledge of each selection’s, origin, taste, and preparation method; communicate guest orders including any special needs or requests to the F&B Manager and/or kitchen; check completed kitchen orders with the guest’s original order; transport items to the guest table/ guestroom in a timely manner to ensure proper food quality. 
• Communicate options for removal of trays and dishware; respond to request for tray removal according to established time standards.
• Stock linens, china, glass, silver, and food items for service; assist in preparation of smaller items such as toast, soup, or beverages. 
• Anticipate guest needs, ascertain satisfaction, and offer suggestions; respond urgently and appropriately to guest concerns and requests. 
• Set-up, decorate, clean, breakdown tables and food stations. 
• Assist the needs of all guests in the function room providing them with reliable, punctual, and enthusiastic service.
• Maintain the cleanliness in the pool area.
• Respond properly and quickly in any hotel emergency or safety situation.
• Perform other tasks or projects as assigned by hotel management and staff.
• Work harmoniously and professionally with co-workers and supervisors.
• Clear, clean and set-up tables, chairs, linens, china, glass and silver for service in an unobtrusive manner according to Four Seasons Standards to ensure superior service; ensure that guest corridors and service landings are free from tray tables and debris.

Ideal candidate will have:

• Minimum two years’ food service experience; Server experience preferred.
• Knowledge of MICROS preferred
• One to two years’ experience working in Food & Beverage preferred
• Food Handlers Certifications required
• Work authorization in the United States
• Ability to carry and balance a tray. Ability to accurately process cash and credit card transactions. 
• This position REQUIRES an applicant with a flexible schedule and the ability to work all shifts, weekends and holidays.

We Offer: 

• Hourly: $19.73 
• Free on-site parking 
• Training programs, tuition reimbursement 
• Growth & Development opportunities

Schedule & Hours:

• Full-Time (temporary/seasonal) 
• Must be able to work weekends & holidays
• AM/PM Shifts
• Seasonal Position*

Must be available to start May 2024 - September 2024

Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - https://eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf