- Clearly understand our Client(s) purpose and values, linking them to the way we work and our own behaviors to Ensure our delivery is Customer centric;
- Take and create experiences that are easy to deal with, that create consistent and sustainable value for our clients, customers and each other respectfully;
- Assist in the management of all contractors on site ensuring they perform to the required standards
- Incident management and recovery
- Assist in the implementation a comprehensive energy management program for your site(s)
- Assist and monitor to ensure all building procedures and performance measures are maintained at all times
- Assist with the development and monitoring of the Planned Preventative Maintenance programmed. Ensure vendor compliance with agreed progresses
- Ensure Regional Operations procedures are followed to ensure service standards are maintained
- Seek ways to constantly reduce costs and improve operational standards
- Ensure consistency of regional policies & procedures with constant updating of One View as required
- Assist the Management Team with the coordination of Churn and other relocations activities as required
- Ensure all Critical Environment (CEM) requirements are met.
- Ensure all Reactive Maintenance is completed as per the agreed timeframes.
- Assist in the implementation and management of a property risk management program which identifies major property risks including occupational health and safety, fire safety and essential services and environmental. Report any issues or concerns back to Engineering Manager
- Support the implementation and monitoring of disaster recovery and business continuity plans
- Follow established escalation procedures and incident reporting procedures
- Ensure feedback from client sessions is recorded and actioned to the satisfaction of the end user.
- Supervise the work and performance of the technicians. Ensure that the obligations of the technical team are met.
- Ensure vendors are well-managed, delivering services on time and within budget
Location:
On-site –Jakarta, Indonesia
If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table!
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