Located in the nation’s first skyscraper, Loews Philadelphia Hotel combines living history with warm sophistication. The city’s expanding skyline, vibrant arts scene and diverse atmosphere have transformed our neighborhood into a cultural destination. Welcome to Where History Meets Modern Day.
Job Specific
- Maintains current knowledge of all popular alcoholic beverages and cocktail recipes
- Prepares all necessary mixers and garnishes prior to start of service and during shift as needed
- Sets up bar service area with all necessary glassware and supplies prior to start of service "Mis en Place"
- Cleans and restocks glassware throughout shift
- Greets guests in a polite professional manner according to Loews standards
- Determines guests needs and suggestively up-sells beverages so as to enhance the guest experience
- Records all aspects of guest order accurately and enters them into computer
- Prepares alcoholic and non-alcoholic beverages to order upon request
- Serves guests in a polite, professional manner according to Loews Standards
- Monitors guests to prevent over indulgence and ensure safety
- Maintains cleanliness and sanitation of bar service area at all times
- Prepares and presents accurate record of guest charges
- Collects monies due and or applies charges to guest account using POS terminal
- Completes end of shift revenue report and cash deposit
- Inventories all beverages and operating supplies, orders replacement items as needed
- Performs all closing duties, secures all inventory and supplies
- Other duties as assigned
General
- Promotes and applies teamwork skills at all times
- Notifies appropriate individual promptly and fully of problems and/or unusual matters of significance
- Is polite, friendly, and helpful to guests, management and fellow team members
- Executes emergency procedures in accordance with hotel standards
- Complies with required safety regulations and procedures
- Attends appropriate hotel meetings and training sessions
- Maintains cleanliness and excellent condition of equipment and work area
- Complies with hotel standards, policies and rules
- Recycles whenever possible
- Remains current with hotel information and changes
- Complies with hotel uniform and grooming standards
Qualification Standards
(Skills, Experience, Education, Licenses/Certs)
The individual must possess the following qualifications and be able to explain and demonstrate that s/he can perform the essential functions of the job, with or without reasonable accommodation:
- High School diploma or equivalent
- One + years experience as Bartender in a high volume, upscale Hotel or free standing Lounge environment
- Thorough knowledge of Alcoholic Beverages, Cocktail recipes, preparation methods, glassware, equipment and service
- Certification of training in Responsible Vendor requirements or ability to obtain same
- Exceptional guest service skills
- Basic computer and cash handling skills
- Ability to stand stoop, bend and lift items weighing up to 50 pounds repetitively during entire shift
- Ability to work flexible schedule to include weekends and holidays
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