JD for L1 Production Support Assistant
Skills and Responsibilities:
- Application Support Experience of L1/L2 level
- Exposure to Production Support 24/7 Environment
- Knowledge on Unix, Shell Scripting, Java, SQL, MQ and Cloud
- Experience in Incident Management, Escalations & Exposure to Monitoring Tools like App Dynamics, Moogsoft, Thousand Eyes, Orion, Service Now
(Most importantly the App Dynamics)
Good communication skill
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