Google

Minimum qualifications:

• Bachelor's degree in Engineering or equivalent practical experience.
• 8 years of sales experience in technology, advertising, media agency, or internet, and experience growing a market.
• Experience coaching and mentoring in a sales context. Experience creating plans to develop and maintain client relationships and accounts.

Preferred qualifications:

• MBA degree or equivalent practical experience.
• Thought leadership, and industry experience with the ability to influence.
• Ability to model and coach sales behaviors including, C-level engagement, effective questioning, objection handling, competitive selling, building pipeline.
• Ability to develop and deliver business strategies and relationships sustainable in the short- and long-term.
• Problem solving skills to assess performance. Ability to develop actionable insights to capture opportunities.
• Ability to communicate in English and Vietnamese fluently to communicate with and serve Vietnamese speaking customers.

About the Job

Businesses that partner with Google come in all shapes, sizes and market caps, and no one Google advertising solution works for all. Your knowledge of online media combined with your communication skills and analytical abilities shapes how new and existing businesses grow. Using your relationship-building skills, you provide Google-caliber client service, research and market analysis. You anticipate how decisions are made, persistently explore and uncover the business needs of Google's key clients and understand how our range of product offerings can grow their business. Working with them, you set the vision and the strategy for how their advertising can reach thousands of users.

Google Customer Solutions (GCS) sales teams are trusted advisors and competitive sellers who maintain a relentless focus on customer success by bringing the best Google has to offer.

As a Manager, you'll manage business engagements with GCS’ SMB advertisers in the market. You will own and strengthen executive-level client relationships and provide business growth strategy consultation through key C-level meetings, quarterly reviews, and speaking engagements.

You’ll be responsible for recruitment, retention, coaching and development of a team of account managers, helping them engage with executive stakeholders at clients. You will also partner closely with cross-functional teams (e.g., Agency, PSA, International Growth) to help drive the success of the overall scaled segment.

Google Customer Solutions (GCS) sales teams are trusted advisors and competitive sellers who maintain a relentless focus on customer success by bringing the best Google has to offer to small- and medium-sized businesses (SMBs), which are the backbone of our communities. As a member of our team, you’ll have the opportunity to work with company owners and make a real difference in their businesses by helping them grow. Together, we help shape the future of innovation for customers, partners, and sellers...and we have fun doing it.

Responsibilities

• Experience with Google Ads and YouTube account management, managing advertising and/or media campaigns.
• Ability to conduct necessary business communications in English professionally and fluently (written and spoken).
• Ability to drive results in a multinational matrixed organization.
• Proven track record in creating and implementing successful sales strategies with customers. 
• Ability to organize workshops and learning seminars for agency C-level executives to elevate their understanding and adopt advertising solutions at scale. Ability to recruit, retain and lead a team of Account Managers to ensure improved growth, high client satisfaction and enhanced portfolio health.
• Ability to coach high-performing sales teams to negotiate and close big revenue opportunities with C-level executives focused on delivering measurable ROI.