Unilever

Customer Development Excellence ( CDE) is the function that owns and leverages sales information, process, system and technology to drive sales organization run productively, effectively and in support of business strategy and goal achievement.

Category Operation is a sub-function that contribute in delivering target through representative CBD in working with Business unit in term of forecast and sale target, excellence operation and data driven performance management.'

There are major themes:

• Be responsible for the whole “selling process – IN and OUT“
• Ensure effective two-way communication between business team & sales filed.
• Facilitate day-to-day business operation & movement.
• Ensure stock supply sufficiency for the best service level to customers.
• Facilitate 3 months rolling forecast and target sign off between CBD and Business Unit.
• Providing insight and Business Unit / Category / Channel analysis at the cells approach direction.

Job Description:

1. Business Forecast and planning:

• Demand Planning output consolidation with highlight on risk / opportunities and recommendation
• Provide 3 months rolling forecast by banner with key assumptions assessment & highlights that help BMs/KAs in giving input for quality rolling forecast.
• Facilitate target sign off between CBD and BU.

2. Business communication:

• Fully responsible for end to end category activities communication to sales-field and across functions for consistent and excellent execution

3. Management of operational responsibilities:

• Co-ordinate with supply chain to make sure right stock, right time, right channel for both normal and consumer stock which measured by service level KPIs.
• In charge of innovation operational tracker (new product listing follow up, sales and coverage progress), stock management for Re-launch, following up thematic promotion in execution.
• Measuring budget funding for target delivery and % utilization to maximize sales opportunity.

4. Activities and target achievement tracking:

• Monitor the achievement of sales target in different dimensions: Business Unit, Category, segment, regions. Facilitate teams to highlight issues for the business leadership team to resolve any gaps in sales plan and also realize sales opportunity to capture.
• Provide tracking of all on-going activities to ensure flawless in operation, evaluation for learning and improvement.

5. Category x channel sales and coverage performance analysis with insight for recommended action

6. Reporting, process & system expertise that smoothen the operation & planning

• Champion of assigned operational process.
• Responsible for code management in E-replenishment, NGDMS, iQ system.
• Pricing set-up.

Essential requirements:

• University graduate in business administrative, foreign trade, economics.
• At least 3 years in manager position in sales for FMCG industry (experience Sales operation, Sales planning, trade category an advantage)
• Strong analytical skills and business acumen
• Excellent service mind set.
• Strong communication and influencing skills.
• Proactive, confident and able to work under high pressure.
• Master in Excel and familiar with Power BI dashboard.

Unilever is an organisation committed to equity, inclusion and diversity to drive our business results and create a better future, every day, for our diverse employees, global consumers, partners, and communities. We believe a diverse workforce allows us to match our growth ambitions and drive inclusion across the business. At Unilever we are interested in every individual bringing their ‘Whole Self’ to work and this includes you! Thus if you require any support or access requirements, we encourage you to advise us at the time of your application so that we can support you through your recruitment journey.