Zalando

Over the past decade, Zalando proved building remarkable experiences for our customers is in our DNA. We learned that the fashion industry is wide with different types of customers and needs. To become the starting point of fashion, we need to invest in propositions that need distinct customer experiences like Beauty, Designer fashion and Pre-owned fashion. The Emerging Propositions CX department is responsible for all customer-facing experiences of these high potential propositions.

As an Engineer Manager in Emerging Propositions CX, you will be leading a team of 6 to 8 full stack engineers responsible for creating tailored experiences for distinct needs of Emerging Propositions customers. You will be responsible for operational excellence and extension of some of the local premises needed in emerging propositions. Together with Principal Engineers you will be partnering with the platform teams in the areas of the domains of your team to build a long term relationship. You reduce ambiguity for your team members by providing direction and context.

INCLUSIVE BY DESIGN

At Zalando, our vision is to be inclusive by design. And this vision starts with our hiring - we do not discriminate on the basis of gender identity, sexual orientation, personal expression, ethnicity, religious belief, or disability status. You are welcome to leave out your picture, age, or marital status from your application. We only assess candidates on their qualifications and merit. 

We want to provide you with a great candidate experience. Feel free to inform us of any accommodations you may need, so we can best support you throughout the hiring process. 

do.BETTER - our diversity & inclusion strategy: https://corporate.zalando.com/en/our-impact/dobetter-our-diversity-and-inclusion-strategy 

Our employee resource groups: https://corporate.zalando.com/en/our-impact/our-employee-resource-groups 

WHAT WE’D LOVE YOU TO DO (AND LOVE DOING)

• Team Leadership: You will lead and manage a team of engineers, providing guidance, support, and mentorship to foster their professional growth and maximize their potential. You will be responsible for hiring top engineering talent, and fostering a positive and collaborative team culture.
• Driving Innovation: You will create and drive a culture of innovation that welcomes new ideas and experimentation from anyone in your team. You help your team to understand customer problems and guide people on how to navigate a time-boxed experiment with a fail fast mindset.
• Technical Excellence: You will drive technical excellence within the team by promoting best practices, identifying opportunities for process improvements, and ensuring adherence to quality standards. You will also stay up to date with industry trends and technologies, and promote continuous learning and development within the team.
• Collaboration and Communication: You will collaborate with cross-functional teams, product managers, and stakeholders to understand business requirements, provide technical insights, and ensure that technical solutions align with business goals. You will build and maintain strong relationships with stakeholders, actively engaging with them to understand their needs, gather feedback, and ensure their satisfaction with the delivered solutions.
• Project Management: You will oversee the planning, execution, and delivery of software projects within the scope of your team. This includes setting project goals, defining project scope, allocating resources, and managing timelines to ensure successful project completion.

WE’D LOVE TO MEET YOU IF

• You have strong production experience and knowledge in one of our main programming languages (Java, JavaScript, Go), Kubernetes, AWS, API design, and event systems.
• You have a proven track record of several years running senior engineering teams and structure them to work efficiently
• You are passionate about people’s career growth and you are a great listener and coach. You know how to shape high quality conversations in 1on1s
• You are passionate about innovations and experimentation, have sense of ownership and willingness to share knowledge within and outside the immediate team
• You are an analytical thinker with strong communication skills in English
• You have practiced operational excellence best practices
• You are experienced in project management and delivering software projects on time and within budget

OUR OFFER

• Culture of trust, empowerment and constructive feedback, open source commitment, meetups, game nights, 70+ internal technical and fun guilds, knowledge sharing through tech talks, internal tech academy and blogs, product demos, parties & events
• Competitive salary, employee share shop, 40% Zalando shopping discount, discounts from external partners, centrally located offices, public transport discounts, municipality services, flexible working times, additional holidays and volunteering time off, free beverages and fruits, diverse sports and health offerings
• Extensive onboarding, mentoring and personal development opportunities and an international team of experts
• Relocation assistance for internationals

Learn all about Zalando and our values here: https://jobs.zalando.com/en/?gh_src=22377bdd1us. For more information about our office and teams in Helsinki, please visit: https://www.zalandohelsinki.com/ 

Recruiter

Annika Fernandez

annika.fernandez@zalando.fi

Please note that all applications must be completed using the online form - we do not accept applications via e-mail.

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