ThinkWell

OVERVIEW

ThinkWell Kenya is recruiting a Senior Performance Management Analyst to spearhead the enhancement of performance management practices within primary health care (PHC) delivery systems across selected counties in Kenya. This specialist will offer technical expertise and guidance to facilitate the development and execution of performance management frameworks, tools, and processes aimed at enhancing service readiness in PHC facilities. This role offers an exciting opportunity to lead evidence-based strategies for improving PHC performance and ultimately advancing health outcomes in the target counties.

In Kenya, ThinkWell works with the National and County governments to design and test policy options, to strengthen strategic purchasing for primary healthcare.

The Performance Management Specialist reports to the Senior Technical Advisor - Strategic Information and Learning.

This is a full-time position based in ThinkWell office in Nairobi, Kenya with frequent travel to counties.

Technical leadership on performance management

• Provide technical oversight and guidance on the performance management workstream in counties, ensuring alignment with project objectives and strategies.
• Collaborate with Senior/Program Analysts in counties to develop County Performance Management frameworks that guide the overall approach to improving service readiness in PHC facilities.
• Work closely with the Senior Technical Advisor - Learning and Strategic Information and other team members to design fit-for-use tools for performance management in counties.
• Support the roll-out of new performance management tools as necessary, working with Program Analysts and County Health Management Teams (CHMTs).

Monitoring, evaluation, and learning

• Ensure quality reporting within stipulated timeframes for the performance management workstream, including monthly, quarterly, semi-annual, and annual reports.
• Perform thorough evaluations for primary healthcare systems, data infrastructure, and accountability structures in selected counties.
• Work closely with the STA – learning and Strategic Information to conduct rapid performance management landscaping exercise to inform strategic interventions for each county. This will include decisions space analysis, managerial capacity, accountability structures, performance incentives and different stakeholders responsible for performance management at all levels, among other domains of performance management.
• Collaborate with the STA Learning and SI to ensure data accuracy and utilization for performance management across all counties.
• Provide technical support to strengthen data demand, analysis and use within counties.

Organizational leadership and development

• Actively engage key stakeholders and cultivate new partnerships on performance management in Kenya – cultivating a culture of knowledge sharing to improve practice.
• Contribute to new business development in collaboration with the Country Manager, Regional Director, Design Lab and program managers.
• Participate in the company initiatives and teams to build intellectual and human capital in performance management, health financing and strategic purchasing.

Requirements

1. Master's degree in public health, health management, health economics, or related field.

2. Minimum of 7 years of experience in performance management, health systems strengthening, or health program management, preferably in low-resource settings.

3. Strong technical expertise in developing and implementing performance management frameworks, tools, and processes.

4. Demonstrated proficiency in data analysis, interpretation, and reporting, with experience in using data for decision-making.

5. Excellent communication, leadership, and interpersonal skills, with the ability to collaborate effectively with diverse stakeholders.

6. Familiarity with the Kenyan health system and experience working in the country is desirable. Experience and use of various data analysis tools (STATA, Tableau, power B.I etc.)

7. Strong analytical skills with the ability to collect, organize, analyze, and disseminate significant amounts of information with attention to detail and accuracy.

8. Proficiency with Microsoft Office applications is required. Proficiency in Word, Excel and PowerPoint is desirable.

9. Demonstrated poise and professionalism in supporting engagements with external partners, donors, and stakeholders.

10. Excellent analytical skills.

11. Ability and willingness to travel up to 50%.