Who We Are

At Justworks, you’ll enjoy a welcoming and casual environment, great benefits, wellness program offerings, company retreats, and the ability to interact with and learn from leaders in the startup community. We work hard and care about our most prized asset - our people.

We’re helping businesses get off the ground by enabling them to focus on running their business. We solve HR issues. We’re data-driven and never stop iterating. If you’d like to work in a supportive, entrepreneurial environment, are interested in building something meaningful and having fun while doing it, we’d love to hear from you.

We're united by shared goals and shared motivations at Justworks. These are best summed up in our company values, which are reflected in our product and in our team.

Our Values

If this sounds like you, you’ll fit right in.

Who You Are

Do you have a passion and aptitude for developing talent and helping others reach their full potential? Are you a builder and innovator who can tackle challenges big and small and effectively craft solutions for the now while creating a compelling vision for the future? If so, we’d love to hear from you!

Justworks is looking for a strategic leader with a depth and breadth of experience in learning and development. As the Senior Manager, Leadership & People Development, you will play an integral role in continuing to build out our leadership and people development efforts across the organization. You will be responsible for thoroughly assessing and understanding organizational and departmental learning needs and partnering closely with our business units to discover and address areas where employees, managers, and the organization as a whole need support to reach their full potential. 

To support our goal of cultivating a high performance, growth-oriented culture, a primary focus area will be bolstering managerial and leadership skills across all management levels. Naturally, we also ensure our people have the training they need to be technically savvy, ethically compliant, have a commitment to a harassment-free workplace and ownership of Diversity, Equity, Inclusion and Belonging. The Senior Manager, Leadership & People Development will report directly to the Director, Learning and Organizational Development.

Your Success Profile

What You Will Work On

• Design and implement high-impact and sustainable learning and development programs that span across the employee lifecycle in support of our strategic goals and objectives.
• Create the full suite of leadership development programs and experiences aligned to Justworks’ defined Leadership Expectations/Behaviors, starting with first-time people leaders and expanding to senior leadership and executive leadership.
• Identify and manage the need for outside expertise and perspective to determine appropriate course content and course delivery methods (eLearning, instructor-led, virtual instructor-led, blended learning, etc.).
• Translate instructional concepts into innovative, on-brand, creative, interactive, one-of-a-kind learning solutions (eLearning, podcast episodes, quick reference guides, user guides/manuals, course materials, etc., for various learning applications including technical system rollouts).
• Own and evaluate the JustManage suite of onlines courses, BetterUp and LinkedIn Learning partnerships.
• Lead the rollout of a new Learning Management System (LMS) in collaboration and close partnership with our Revenue Enablement and People teams. 
• Develop a mentorship program that is centrally administered but functionally relevant across the business.
• Identify and consistently monitor and measure the effectiveness of learning and development programs.
• Manage a team of 1 to execute learning and development initiatives with the potential for the team to grow based on business needs.
• Support additional talent development processes such as career pathing, succession planning and talent reviews.
• Other duties as needed based on department and/or organizational needs, including maintaining content and training information and records.

How You Will Do Your Work

As a Senior Manager, Leadership & People Development how results are achieved is paramount to your success and ultimately result in our success as an organization. In this role, your foundational knowledge, skills, abilities and personal attributes are anchored in the following competencies:

• Consultative - takes an approach that focuses on building relationships with others, understanding their problems, and developing solutions to their challenges through open-ended questions and active listening.Functional expertise - subject matter expertise of specific function(s), including knowledge of principles, practices, and domain knowledge.
• Culture and change champion - owning and balancing the conflicts between standing still and moving forwards; believes in, helps develop, and cultivates excitement in their workplace culture.
• Solution-oriented - identifies the source of a question or challenge and provides the right, or a better, way of doing things.
• Nimble learning - actively learning through experimentation when tackling new problems, using both successes and failures as learning fodder.
• Clear communication - the ability to articulate thoughts and express ideas effectively using oral, written, visual and non-verbal communication skills, as well as listening skills to gain understanding.

In addition, all Justworkers focus on aligning their behaviors to our core values known as COGIS. It stands for:

• Camaraderie - Day to day you can be seen working together toward a higher purpose. You like to have fun. You’re an active listener, treat people respectfully, and have a strong desire to know and help others.
• Openness - Your default is to be open. You're willing to share information, understand other perspectives, and consider new possibilities. You’re curious, ask open questions, and are receptive to thoughts and feedback from others.
• Grit - You demonstrate grit by having the courage to commit and persevere. You’re committed, earnest, and dive in to get the job done well with a positive attitude.
• Integrity - Simply put, do what you say and say what you'll do. You’re honest and forthright, have a strong moral compass, and strive to match your words with your actions while leading by example. 
• Simplicity - Be like Einstein: “Everything should be made as simple as possible, but no simpler.” 

Qualifications

• Minimum of 9 years of learning and development experience with at least some experience in a high growth, technical or start-up environment.
• Minimum of 7 years in developing curriculum and experiences to support all levels of leadership including first-time leaders, senior leaders and executives.
• Experience creating and facilitating leadership development and people development programs.
• Experience in designing and implementing a Learning Management System (LMS) preferred.
• Demonstrated excellence in developing programs for people managers and individual contributors.
• Intellectual curiosity, a strong growth-mindset, and the desire to constantly improve.
• Excellent facilitation and communications skills as well as exceptional collaboration and influence skills across all levels of an organization.
• Commitment to driving diversity, equity & inclusion initiatives and a strong personal conviction toward combating racism.
• Strong project management skills and experience managing cross-functional relationships and priorities.
• Proven strategic agility, ability to succeed in a fast-paced, continuously-evolving environment.
• Prior experience as a change management champion and expert with experience and comfort in working in a fast-paced, fast paced, growth and matrix environment with the ability to bring your stakeholders with you through the change process.

The base wage range for this position based in our New York City Office is targeted at $155,500.00 to $178,825.00 per year.

#LI-Hybrid

#LI-SP1

Actual compensation is based on multiple factors that are unique to each candidate, including and not limited to skill set, level of relevant experience, and specific work location. Salary ranges for positions based in other locations may differ based on the cost of labor in that location. 

For more information about Justworks’ Total Reward Philosophy, including all of the perks and benefits we are proud to offer our team members, please visit Total Rewards @ Justworks. 

Diversity At Justworks

Justworks is committed to maintaining a workplace where diversity of identity, culture, and life experience is the norm and is celebrated authentically and respected consistently. Diversity in our work, our people, and our product drives creativity and innovation, entrepreneurial leadership and integrity, competitiveness, and collaboration throughout our business and in the market. We depend on our differences to make our team stronger, our workplace more dynamic, and our product accessible to all of our customers.

We’re proud to be an equal opportunity employer open to all qualified applicants regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital or familial status, disability, pregnancy, gender identity or expression, veteran status, genetic information, or any other legally protected status.

Our DEIB Report and Our DEI Commitment