IKEA

Candidate profile (title) Why we will love you

Candidate profile (text) - Default language • Ideally you have an educational background in Economics, FON or similar, with previous experience in analytics

• In depth understanding of data analytics and the performance metrics for sales
• Good knowledge of operational plans and goals as well as follow up on KPIs
• Ideally you have experience in retail with broad understanding of how consumer acts, feels and behaves in a retail environment to apply the insights in the shopping experience design in all touch points
• Talent for the customer experience across physical and digital touchpoints and content to increase the likelihood that customer visits convert to sales
• Strong analytical skills with ability to prioritize and make decisions with speed and simplicity and to deliver within scope of tasks, performing with quality and speed
• Strong interpersonal skills with the ability to build trustful relationships
• You poses advance excel skills
• We believe that you have strong communication skills in English both spoken and written.

Key responsibilities (title) What you'll be doing day to day

Key responsibilities (text) About the job

To support the Sales function in gaining insight of sales performance, as well as planning and coordinating sales activities to enable for extraordinary growth.

About the assignment

You will:

• Coordinate setting prices and supply forecasting across the Home Furnishing Business area, together with the Sales Performance Leader. Ensure pricing and supply forecasting support achieving the target financial frame
• Perform selling administrative tasks including range dimensioning, activity-related administration, range management, proof reading e.g., of commercial communication, updating sales steering tools, reporting, and sales monitoring in order to support Business Leaders
• Support Sales Performance Leader to monitor sales and gross margin performance, identify deviations, and activate the business via Business Leaders
• Act as a member of the Selling team and proactively contribute to Selling plan/output in order to deliver to the common objectives and goals
• Actively cooperate with all key stakeholders within commercial and beyond to secure

integration, common focus and to maximize impact (for example Digital, CFF (Customer

Fulfilment), Communications, Sustainability, BNOF (Business Navigation Operations & Finance),

People & Culture)

• Contribute to the integrated multichannel executions/output of the selling function in order to contribute to the business goals
• Measure performance of output in sales activities to maximize efficiency and effectiveness, and to ensure performance excellence throughout the year
• Be an active player in driving an open and sharing climate, be a role model of the IKEA values

and contribute to the transformation of IKEA

Team vision ( title) Together as a team

Team vision (text) We are the ones meeting our customers – in our stores, online, in our catalogue and beyond. We have knowledge of the IKEA product range, local markets and customer needs and we constantly find new ways of making real connections with our customers to maximize sales and profitability. Together with thousands of colleagues around the world we’re a diverse team working for the continued global success of the IKEA Concept – a concept that helps millions of customers create a better everyday life!

Let's connect Apply now!

Let´s connect We are offering a full-time permanent contract in Belgrade, Serbia. This position in IKEA is formally called Sales Support Specialist and is based in our regional office covering several markets, including: Romania, Croatia, Slovenia, Ukraine and Serbia.

Local section (title) Why working in IKEA is so much more than a job?

Local section (text) We're a company that cares about the lives of our co-workers. It's important for us that you feel respected, acknowledged, and included. No matter what position we hold at IKEA, you'll have a variety of benefits. Here are just some of them:

• Are you more into working from office or home? We are open to both, it’s up to you how you will tailor your day. And as home furnishing experts we will provide you our office furniture if you choose to work mostly from home.
• We believe that each of us contributes to reaching (and exceeding) our goals. That's the idea behind our unique, performance-driven bonus program: One IKEA Bonus. It rewards us for improving our business – together!
• Is there an additional room you would like to refurbish? As an IKEA co-worker, you have discounts on all our products
• Your health and well-being are our top priorities, so we provide you private medical subscription and life insurance
• We understand that everyone needs help with life challenges and daily demands from time to time. We offer you 24/7 support from external experts if needed with work, personal and emotional issues, or you need legal or financial advice
• There are many opportunities to grow so we will arrange you with a wide offer of online training using our learning platform and if you want to change your career or position, you don't need to change company to change a job – we have many opportunities and examples of our co-workers changing position, location or even country