Ipsos

Project Manager 

Brand Health Tracking & Creative Excellence

Branch: market and public opinion surveys

Place of work: Warsaw, Poland 

Ipsos is a Global leader in survey-based market research, focused on five areas of specialization –advertising, marketing, public opinion, loyalty and media. Curious and passionate people, who work together as a global team, with operations in 85 countries, drive our success. 

Ipsos provides leading services in the areas of advertising research and brand equity evaluation. Ipsos offers a full range of advertising research solutions to help marketers make the best decisions at all stages of the advertising development process, with the goal of helping clients maximize return on advertising investment, and build stronger brands.

Ipsos Switzerland wants to recruit an enthusiastic and professional Project Manager with an in-depth knowledge of project management who is looking for an exciting career path delivering FMCG expertise in a rapid growth environment, servicing major international clients to join the Brand Health Tracking & Creative Excellence service lines.

ROLE DESCRIPTION:

Although located in our Ipsos Poland office, the Project Manager would be part of the Ipsos Switzerland project management team dedicated to Brand Health Tracking & Creative Excellence Service Line (BHT-CRE), working for international clients. 

Under the guidance of the Research Director, the mission/role will be to manage and deliver research projects commissioned by our clients, according to study specifications, respecting quality and timing requirements as well as to execute all activities and tasks linked to project management by applying the relevant skills in an efficient manner.

• Demonstrating proficiency in the overall research process and Service Lines tools;
• Mastering all research flows along with interactions between the different stakeholders/suppliers, from simple to complex projects and/or for multiple projects at a time (according to workload defined and approved with line manager);
• Delivering project management services with virtually no supervision while being aware of own limits/raising concerns/alerting/escalating issues appropriately; 
• Start showing added value, consultancy in project management issues, proactivity which ultimately drives trust from peers, suppliers and clients.

The key responsibilities will include:

• Manage multiple research projects across a wide range of client products and/or categories
• Act as SPOC for the project execution from questionnaire set-up to deliverables (including if needed coordination of charting, and support in checking final presentation)
• Day-to-day contacts with Ipsos client service team for project briefings, project updates, report of quality issues and support for recovery, project timekeeper
• Day-to-day communication with end-clients and client service team for all project management related matters (e.g. material accuracy and material delivery dates, fieldwork updates)
• Coordination of all operational tasks & suppliers involved in the project (material/questionnaire translation, Online/Offline field suppliers, coding, data-processing/analytics and charting teams);
• Fully accountable for project set-up and completion activities such as: 
• Accuracy of briefings/instructions to the various project stakeholders
• Finalization of field material
• Questionnaire link checking 
• Supervision/monitoring of fieldwork and provision of regular updates
• Coordination and supervision of other project-related activities which include (but not limited to) coding, DP, charting, analytics teams… along with validation of the various outputs
• Open and regular communication with client service teams and/or end clients 
• Compliance with overall project timings and internal deadlines
• Compliance with internal Quality Standards
• Contribution to project review meeting (escalating to senior management); 
• Compliance with Ipsos internal/administrative procedures (e.g., costing updates, invoicing…);
• Start mentoring, coaching, supervising other people;
• Ownership of certain tools e.g. champion

QUALIFICATION, SKILLS AND EXPERIENCE:

• A minimum of 2 years' experience in quantitative research is mandatory, whether in a market research agency or on the client side
• Graduate in marketing or business school, ideally good knowledge of market research techniques and methodologies
• International minded, team spirit and multicultural oriented
• Fluent reading/writing/speaking English 
• Project Management oriented,
• Multi-tasking, with high attention to details
• Data Accuracy & Numeracy
• Quality Orientation
• Research Methodologies & Techniques
• Good command of MS Office (Excel in particular)
• Risk assessment
• Coaching & Mentoring
• Strong interpersonal communication skills; Solid in written communication,
• Self-starter with outstanding organization skills,
• Open minded, curious

In return we OFFER:

• An exciting, dynamic and challenging work environment,
• A job full of diversity,
• An opportunity to grow and develop within a strong professional environment,
• A fun, lively team spirit,
• An opportunity to work within a truly international environment (we currently employ 18 different nationalities within IPSOS Switzerland), yet with the benefit of one line manager.

Please include the following statement in your application: 

"Niniejszym wyrażam zgodę na przetwarzanie danych osobowych, zawartych w mojej ofercie pracy, przez Ipsos Sp. z o.o. oraz podmioty działające w ramach Ipsos S.A. , mające swoją siedzibę na terytorium UE, w celach związanych z realizacją procesu rekrutacji na stanowiska pracy w Ipsos Sp. z o.o. lub w spółkach Ipsos S.A. Przyjmuję do wiadomości, iż administratorem moich danych osobowych jest Ipsos Sp. o.o., z siedzibą w Warszawie przy ulicy Taśmowa 7 oraz że przysługuje mi prawo dostępu do tych danych, ich poprawiania oraz wycofania zgody na ich przetwarzanie." (zgodnie z Ustawą z dn. 29.08.97 roku o Ochronie Danych Osobowych Dz. Ust. Nr 133 poz.883).

The applications without the statement regarding the personal data will not be taken into consideration. Please note we will reply only to the selected candidates. 

Ipsos is one of the world’s largest research companies and currently the only one primarily managed by researchers, ranking as a #1 full-service research organization for four consecutive years. With over 75 different data-driven solutions, and presence in 90 markets, Ipsos brings together research, implementation, methodological, and subject-matter experts from around the world, combining thematic and technical experts to deliver top-quality research and insights. Simply speaking, we help the biggest companies solve some of their biggest problems, serving more than 5000 clients across the globe by providing research, data, and insights on their target markets. And we’re proud to share we’ve received our Great Place to Work Certification in 2022 & 2023!

The Brand Health Tracking Service Line helps clients manage their in-market brands in terms of monitoring health and making sure they are on the right course. Clients have their own sales data, we provide them with brand affinity data to understand how people feel about the brand and its competitors longitudinally.