AIG

About the role

What you need to know:

The Financial Lines Claims Adjuster has to deal with a mixed case load of financial lines claims including Professional Indemnity (PI) and Directors and Officers Liability, (D&O) EPL and management liability from notification through to resolution of claims. Role will be client facing and in addition to coverage, legal liability and quantum analysis, will include interaction with brokers, insureds, external providers and internal stakeholders.

• To handle Line of Business (Financial Lines) portfolio of claims from coverage enquiry through legal liability assessment (where relevant) and quantum analysis, to timely and accurate resolution; ensuring mitigation of indemnity and expense exposure while communicating developments and outcomes as necessary to all key internal and external stakeholders.
• Able to handle and investigate all claims in accordance with company standards and procedures and demonstrate accurate and timely reserving.
• Managing claims handling enquiry; coverage determination, quantum analysis and legal liability assessment.
• Promote compliance with best practice for all aspects of claims assessment/handling and actively promote Claims Handling Values.
• Support the Financial Lines Claims Manager and claims team on an ongoing basis and work closely with underwriters providing feedback on claims issues, wording and market trends.
• Proactively identify and review suspect/fraudulent claims on a consistent basis in line with company' internal requirements.
• Strengthen good relationships with internal and external customers and drive excellent customer service.

What we’re looking for:

• Strong experience and knowledge as a specialist in Complex Financial Lines technical claims topics
• Law degree preferred
• Fluent in English
• A strong knowledge of legal / regulatory and litigation / procedural requirements
• Experience in negotiation, mediation and arbitration
• Policy language skills enabling accurate and consistent policy wording interpretation
• Result driven
• Attention to detail
• Good time management and priorization skills.

Reimagining insurance to make a bigger difference to the world

American International Group, Inc. (AIG) is a global leader in commercial and personal insurance solutions; we are one of the world’s most far-reaching property casualty networks. It is an exciting time to join us — across our operations, we are thinking in new and innovative ways to deliver ever-better solutions to our customers. At AIG, you can go further to support individuals, businesses, and communities, helping them to manage risk, respond to times of uncertainty and discover new potential. We invest in our largest asset, our people, through continuous learning and development, in a culture that celebrates everyone for who they are and what they want to become.

Welcome to a culture of belonging

We’re committed to creating a culture that truly respects and celebrates each other’s talents, backgrounds, cultures, opinions and goals. We foster a culture of inclusion and belonging through our flexible work arrangements, diversity and inclusion learning, cultural awareness activities and Employee Resource Groups (ERGs). With global chapters, ERGs are a cornerstone for our culture of inclusion. The diversity of our people is one of AIG’s greatest assets, and we are honored that our drive for positive change has been recognized by numerous recent awards and accreditations.

AIG provides equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories.

AIG is committed to working with and providing reasonable accommodations to job applicants and employees with disabilities. If you believe you need a reasonable accommodation, please send an email to candidatecare@aig.com. 

Functional Area:

CL - Claims

Estimated Travel Percentage (%): No Travel

Relocation Provided: No

AIG Europe S.A. (Spain branch)