Perform standardised, high-volume operational activities to support both client & market-facing specialists across the end to end placement lifecycle for new business and renewals
Provide internal coordination of activity required for managing client interactions and queries
Provide operational support including but not limited to answer clients’ enquiries through direct line during office hours; support clients’ enquiries related to claim process; manage insured data; follow up client’s payment; collect and screen claim data; prepare data and documents prior to client’s meeting; and closely coordinate with the designated Account Managers to prepare documents as per client’s request
Follow strictly standard compliance, along with any local procedures and policies
Work closely with Deputy Head & Account Managers to resolve issues and identify opportunities for increasing the value of the service to the clients
Other tasks assigned by the Company
The Requirements
University degree
Computer Literate, MS-Word, Excel, Power Point
At least 02 years experience at B2B BD/Sales admin position for MNC, preferably insurance/service industry
High integrity, Initiative and critical sense ownership