At Broadridge, we've built a culture where the highest goal is to empower others to accomplish more. If you’re passionate about developing your career, while helping others along the way, come join the Broadridge team.
- Proactive monitoring of applications, networks, and systems with a sense of urgency when issues arise
- Analyze and troubleshoot application events and escalate incidents accordingly
- Analyze and troubleshoot network communication failures/bottlenecks and escalate incidents accordingly
- Analyze and troubleshoot system-related events and escalate incidents accordingly
- Monitor security events and properly identify them for mitigation or silencing as false positive
- Communicate with level 2 engineers as well as vendors to prevent/resolve an issue
- Own and manage Global Monitoring incidents from creation to resolution with thorough documentation
- Tests/maintenance with vendors and client
- Participate in a 24x7 schedule
- Participate in the continuous improvement process for refining the architecture, performance, and scalability to improve the quality and uptime of the environment
- Develop and enhance system policies, procedures, and controls
- Ensure adherence to Information Security guidelines
- Collaborate with international clients and global internal teams
Technologies integral to our operating environments include:
- Microsoft Windows 2019/2022
- Automation and deployment tools
- Virtual IP management
- Networking devices: Cisco, Arista
- Server hardware platforms: Dell / HP / Cisco UCS
- Virtualization Hypervisors: VMware, Ovirt, RedHat KVM
- SAN/NAS Storage (e.g., EMC, Hitachi, NetApp)
- Monitoring tools (e.g., WPA, WPR, Nagios, ITRS, Spectrum, CheckMK, etc.)
Broadridge associates helped us envision our Connected Workplace - a work model that allows associates around the globe, dependent upon their role responsibilities, take advantage of the benefits of both on-site and off-site work to support our clients, one another, and the communities where we live and work. Our Connected Workplace is grounded in the concept of FACS: Flexible, Accountable, Connected, and Supported, which is our commitment to our associates. FACS supports our strong culture and allows us to achieve business goals while supporting meaningful work-life integration for our associates.
We are dedicated to fostering a diverse, equitable, and inclusive environment and committed to providing a workplace that empowers associates to be authentic and bring their best to work. We believe that associates can only do their best when they feel safe, understood, and valued, and we work diligently and collaboratively to ensure Broadridge is a company—and ultimately a community—that recognizes and celebrates diversity in all its dimensions.
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