Alorica

Are you ready for your next big adventure?

Join our growing team in Sofia, Bulgaria, and become an L1 Technical Support Specialist at Alorica!

GET TO KNOW ALORICA 

Are you ready to obliterate the status quo? Gone are the days of the mundane desk job. Passion starts from within, and we’re all about crafting a great space for our colleagues. 

JOB SUMMARY 

Our Level 1 Technical Support Specialists provide technical support for a leading computer technology company. 

As a Technical Support Specialist, you will diagnose computer issues by telephone or assist customers remotely to solve the hardware and software problems encountered in use.

At Alorica, we only do one thing – make lives better, one interaction at a time. We’re a global leader in customer service and experience, serving the world’s biggest brands with tens of thousands of employees in hundreds of locations around the globe.

Every day, we aim to live up to our mission of creating insanely great customer experiences. But as Alorica employees, giving back matters just as much – that’s why we’re so proud of Making Lives Better with Alorica, a non-profit, 501(c)(3) organization dedicated to providing assistance to employees, their families and the people, organizations and communities who support them. Simply put, we want to make lives better…one interaction at a time. And to do that, we need the very best people to join us. 

At Alorica, we’re all about putting our team members on a passionate, rewarding career path—and we work hard to craft an insanely great work environment for our colleagues. A place where you can be yourself. Where you can work hard and play hard. Where you can get involved in the community. And where doing the right thing—and taking care of one another—is an integral part of who we are.