City of New York

Job Description

The Administration for Children’s Services (ACS) protects and promotes the safety and well-being of children and families through child welfare and juvenile justice services and community supports. ACS manages community-based supports and foster care services and provides subsidized childcare vouchers. ACS child protection staff respond to allegations of child maltreatment. In juvenile justice, ACS oversees detention, placement and programs for youth in the community.

ACS’ Division of Child and Family Well-being (CFWB) designs and executes strategies to support caregivers, children, and communities, so they can thrive and enjoy self-determination. A critical piece of CFWB’s portfolio is the operation of the City’s subsidized childcare voucher system -- one of the largest childcare assistance programs in the country. ACS providers vouchers to tens of thousands of low-income and child welfare-involved families, allowing parents and caregivers to access affordable childcare at the provider of their choice while they pursue work, education, or training.

CFWB has three (3) borough-based Resource Areas (RAs) responsible for verifying and re-certifying the eligibility of all low income (non-TANF) families for voucher child-care services. This includes Eligibility Determination and Administrative which includes Intake, Data Entry and Scanning & Indexing.

DE/SI Staff conduct the data entry of case and child information into the Automated Childcare Information System (ACCIS) and scanning & indexing childcare documents into the HRA One Viewer and also enters authorized hours into the Web Enrollment System (WES). The DE/SI staff also liaise with the eligibility staff and team leaders to ensure the accuracy of childcare information data entered in the appropriate systems.

• Data entry, updating and maintenance of case and program information in the childcare database of record, the Automated Childcare Information System (ACCIS)
• Data-enter case information into Control Log and close out data entry/filing tab
• Scan all eligibility documents into the HRA One Viewer.
• Index all case materials and place all scanned document images into appropriate electronic folders
• Preparation and mailing of documents to families and community-based programs/providers
• Liaise with RA/other Operations staff to distribute completed case files to respective eligibility units for review and follow-up
• Oversee and perform as-needed maintenance of Resource Area’s filing system, organize, purge and maintain/retrieve files
• Liaise with Fair Hearing Unit to provide materials and information
• Prepare and distribute appropriate communications to parents and programs
• Assists with special projects, as needed

ADDITIONAL INFO:

Section 424-A of the New York Social Services Law requires an authorized agency to inquire whether a

candidate for employment with child-caring responsibilities has been the subject of a child abuse and

maltreatment report.

TO APPLY:

APPLICATIONS MUST BE SUBMITTED ELECTRONICALLY USING ONE OF THE OPTIONS BELOW:

For current city employees, go to Employee Self Service (ESS), Recruiting Activities, Careers and search for Job ID# 632488.

For all other applicants go to www.nyc.gov/careers and search for Job ID# 632488. Click on the "Apply" button.

If you do not have access to a computer, most public libraries have computers available for use.

Only candidates selected for an interview will be contacted.

Qualifications

1. There are no formal education or experience requirements for this position. However, the ability to understand and carry out simple instructions is required.

2. Candidates must be able to understand and be understood in English.

Additional Information

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.