University of Arizona

CHARACTERISTIC DUTIES

• Manages access to electronic resources in collaboration with other stakeholders.
• Responsible for documenting and managing library entitlements (own, subscribe, etc.) and access models.
• Leads the management of the Libraries’ knowledgebases of electronic resources (Alma, OCLC, etc.)
• Explores, evaluates, recommends, and implements updated services and systems to meet the needs of the Libraries’ users.
• Troubleshoots and problem-solves access-related issues surfaced by customers.
• Establishes and maintains relationships with customers, vendors, and publishers to learn about new products available to meet information needs, advocates for development or improvement of products to better meet customer needs, and enhances customer discovery of resources needed for their research.
• Creates, updates, and collaborates on electronic resources lifecycle workflows.
• Creates and maintains documentation relevant to electronic resources lifecycle workflows.
• Collaborates with the University of Arizona Health Sciences Library Electronic Resources Coordinator on access and troubleshooting health sciences specific resources.
• Maintains the Libraries’ A-Z Electronic Resources List.
• As a member of the library profession, the Library Faculty Assembly and the general faculty of the University of Arizona, actively contributes to the library profession through research, service and scholarship, and engages in faculty governance of the Libraries and the University through service in the Library Faculty Assembly and on appropriate University committees.
• The UA Libraries support the UA’s diversity and inclusiveness strategic initiatives designed to create an inclusive environment for all faculty, staff, and students. The candidate is expected to support diversity and inclusiveness efforts in the department and college.
• Other duties as assigned.

KNOWLEDGE, SKILLS, & ABILITIES

• Comfortable working on complex, ambiguous, and technical problems for resolution.
• Competent working independently and as part of a highly collaborative team.
• Ability to follow through with tenacity and persistence while working with customers and vendors for problem resolution.
• Ability and willingness to gather and share information across units and departments to support seamless and reliable access to electronic resources.
• A sense of curiosity and desire to learn while working within a fast-changing customer focused environment.
• Ability to analyze, implement, and adapt to evolving technologies.
• Understanding of technical relationships, interconnectedness, and adjacencies between multiple library systems.
• Excellent interpersonal and communication skills, both written and verbal.
• Ability to work in an inclusive environment, one that values and leverages the benefits of diverse perspectives.
• Positive attitude and strong demonstration of Our Values: Collaboration, Continuous Learning, Diversity, Innovation, and Integrity.